Robotic Process Automation (RPA)

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Error trying to execute script. Session data not available. Check 'Always On' and 'Unlocking Machine'

  • 1.  Error trying to execute script. Session data not available. Check 'Always On' and 'Unlocking Machine'

    Posted Tue January 21, 2025 11:01 AM
      |   view attached

    Hello everyone,

    I would appreciate any insights on the below.

    Since the IBM RPA Server has been updated to the version "23.0.19" (ibm rpa client Runtimes as well), we have noticed that in one specific VM occasionally Scripts can fail due the below error. Note that the error doesn't seem to occur at a standard time within the day.

    I have attached the error details as well in the "error.txt".

    Thank you in advance

    "Error trying to execute script. Session data not available. Check 'Always On' and 'Unlocking Machine'".

    ---> System.ComponentModel.Win32Exception: The system cannot find the file specified

    at Cassia.Impl.NativeMethodsHelper.QuerySessionInformation



    ------------------------------
    Aristomenis Kavaliaratos
    ------------------------------

    Attachment(s)

    txt
    error.txt   1 KB 1 version


  • 2.  RE: Error trying to execute script. Session data not available. Check 'Always On' and 'Unlocking Machine'

    Posted Thu March 27, 2025 12:47 PM

    Every time you connect to the VM via Remote Desktop, you can't just close Remote Desktop, you need to click with the right button on the IBM RPA icon in the systray and click on "Disconnect IBM RPA Always On" menu.



    ------------------------------
    Tarcio Alonso Mota
    ------------------------------

    Original Message


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