Cognos Analytics

Cognos Analytics

Connect, learn, and share with thousands of IBM Cognos Analytics users! 

 View Only
  • 1.  Error message from specific Data Module

    Posted Mon August 05, 2019 11:54 AM
    Hi
    I have created a data module, now when trying to create report.. Getting the following message.

    TypeError: _TCG is null
    https://ap1.ca.analytics.ibm.com/bi/pat/halcchl_block.js
    1

    ------------------------------
    MONA KEDIA
    ------------------------------

    #CognosAnalyticswithWatson


  • 2.  RE: Error message from specific Data Module

    Posted Tue August 06, 2019 08:43 AM
    @MONA KEDIA What browser are you using (Firefox, IE, Edge or Chrome?) If possible, try a different browser and see if you get the same error message?​

    ------------------------------
    DENNY NAREZNY
    ------------------------------



  • 3.  RE: Error message from specific Data Module

    Posted Tue April 14, 2020 11:07 AM
    @DENNY NAREZNY

    My report which is based on a DataModule runs fine in IE and Chrome. However, when I run it in Firefox, I get this exact error (TypeError: _TCG is null)

    Does this mean DataModules are not supported in FireFox?




  • 4.  RE: Error message from specific Data Module

    Posted Tue April 14, 2020 12:52 PM
    You may need to check for Firefox ESR version supported for CA and use it.

    ------------------------------
    Buddhi Gupta
    ------------------------------



  • 5.  RE: Error message from specific Data Module

    Posted Tue April 14, 2020 03:17 PM
    Hi @Buddhi Gupta

    I'm using the latest Firefox ESR ​version (68.7)..


  • 6.  RE: Error message from specific Data Module

    Posted Tue April 14, 2020 06:53 PM
    I got below link to check compatibility:

    https://www.ibm.com/support/pages/ibm-cognos-analytics-premises-111x-supported-software-environments

    Hope this helps.

    ------------------------------
    Buddhi Gupta
    ------------------------------



  • 7.  RE: Error message from specific Data Module

    Posted Tue April 14, 2020 07:55 PM
    Thanks @Buddhi Gupta,

    It seems that C11.1.1 is not compatible with this ESR version of Firefox​