Global Security Forum

Security Global Forum

Our mission is to provide clients with an online user community of industry peers and IBM experts, to exchange tips and tricks, best practices, and product knowledge. We hope the information you find here helps you maximize the value of your IBM Security solutions.

 View Only
Back to discussions
Expand all | Collapse all

Error in IBM QRadar Integration with Microsoft Exchange Online: Destination Folder ID Issue

  • 1.  Error in IBM QRadar Integration with Microsoft Exchange Online: Destination Folder ID Issue

    Posted Fri August 25, 2023 08:20 AM

    Hi team,

    Our current IBM QRadar version is 47.2.45, and the version of our Microsoft Exchange Online Integration for SOAR (fn_exchange_online) package is 1.3.0. Until about a month ago, our "Exchange Online Move Message to Folder" function was working fine. However, in the current state, we're encountering an error suggesting that the destination folder ID should be an integer, as shown below. It's important to note that this function is a default function, and no customization has been made to the input (exo_destination_mailfolder_id) that is causing the error. We can't see any error logs in applogs.

    Has anyone else encountered a similar situation? Or do you have any suggestions for a solution? I'm sharing the error screenshot, function details, and the readme document.

    I'd appreciate any insights or recommendations on how to address this issue. Thank you in advance for your help.

    Best regards,



    ------------------------------
    Betul
    ------------------------------


Related Content