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  • 1.  Error importing the service type JAR

    Posted 04/05/23 06:25 AM

    Hello,


    I´m getting this error when trying to import a service type  connector. Last week I uploaded the same profile.jar with out any errors. Uploading others profile.jar appears the same error.

    The error code, refers to the logs.. https://www.ibm.com/docs/en/sig-and-i/10.0.0?topic=messages-ctgimu714e
    But logs, it´s only print something refered in the msg.log:

    <Message Id="CTGIMU714E" Severity="ERROR">
 <Time Millis="1680690056055"> 2023.04.05 12:20:56.055+01:00</Time>
 <Server Format="IP">xxxxblindedxxxxxx</Server>
 <ProductId>CTGIM</ProductId>
 <Component>com.ibm.itim.ui.impl</Component>
 <ProductInstance>sim_app_node_01</ProductInstance>
 <LogText><![CDATA[CTGIMU714E A error occurred while importing the service type JAR.]]></LogText>
 <Source FileName="(null)" Method="null"/>
 <TranslationInfo Type="JAVA" Catalog="com.ibm.itim.ui.resources.UIMessageResources" MsgKey="ERROR_MST_IMPORTING_SERVICE_TYPE_JAR"></TranslationInfo>
</Message>


    In the LDAP log, ibmslapd.log, appears some warnings abouts others previous existing services, that have not been modified after last week, so I guess have not relation with the incidence.

    2023-04-05T11:43:49.172946+2:00 GLPRDB054E Entry erglobalid=xxxxxxxx,ou=services,erglobalid=00000000000000000000,ou=XXXXX,dc=com violates the schema definition.
    2023-04-05T11:43:49.173035+2:00 GLPSCH053E eradapterresourcestatusmsg is single-valued attribute but has 2 values in entry erglobalid=xxxxxxxx,ou=services,erglobalid=00000000000000000000,ou=XXXXX,dc=com

    The ISVG version is 10.0.0.3 FP0003.

    I would appreciate any help.


    Best regards.



    ------------------------------
    Rafael García
    ------------------------------


  • 2.  RE: Error importing the service type JAR

    Posted 04/06/23 05:27 AM

    My primary advice is to get an IBM Support case created - forums like this is not really the best vehicle to do problem resolution :-) 
    That said - you should start  getting some more logging...

    Please go to $ISIM_HOME/data/enRoleLogging.properties and ensure the 
    following line is uncommented and has DEBUG_MAX on it - 

    logger.trace.com.ibm.itim.remoteservices.installation.level=DEBUG_MAX 

    That should give you a better idea of what is going on.
    You can also try to reboot the system (restarting the cluster fully) - if there is some resource problems that should clean the pipes.
    If your system is a multi node system you should ensure that all nodes are working fully - I have seen examples where that was the reason for this failure.

    HTH



    ------------------------------
    Franz Wolfhagen
    WW IAM Solution Engineer - Certified Consulting IT Specialist
    IBM Security Expert Labs
    ------------------------------



  • 3.  RE: Error importing the service type JAR

    Posted 04/11/23 04:31 AM
    Edited by Rafael García 04/11/23 04:46 AM

    We made a fully WAS restart and solve it the problem.

    Thank you again Franz for your help!



    ------------------------------
    Rafael García
    ------------------------------

    Original Message


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