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Error creating AD app in Verify SaaS

  • 1.  Error creating AD app in Verify SaaS

    Posted Mon May 12, 2025 01:47 PM

    Hi all,

    I´ve configured my identity agent in verify tenant and the onprem components verify bridge, identity-brokerage and postegres to provisioning accounts in AD onprem domain.  But I´m getting an error when I try to create AD app and test the connection.  The AD agent was already installed in AD Domain server and its profile imported into Verify Tenant.  All the onprem components are in the same network.

    Error testing the connection (CSIBK0010)
    The system couldn't connect to the application. Either the authentication details are incorrect or there is a temporary system or network problem. Verify the authentication details and test the connection again. (Endpoint not reachable)
    It seems that the identity-brokerage doesn´t reaching the AD agent.  Am i right?  How I set the brokerage to reach the AD agent?
    Regards,
    Rodrigo


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    Rodrigo Xavier
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