IBM MaaS360

IBM MaaS360

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  • 1.  Error: Application installation scheduling failed on iPhone

    Posted 07/06/20 09:54 AM
    Hi Everyone,

    One of our iPhone user's MaaS360 enrollment successfully done but when he tried to install MaaS360 Secure Browser or Secure Editor app on this enrolled device he got "Error: Application installation scheduling failed", his secure mail configured but facing error with mentioned apps.
    More details: iPhone OS is 13 & we have also tried this with test device with same OS version & different user but facing same error.

    Please find the attached screenshot


    ------------------------------
    Ankit Teekariya
    ------------------------------


  • 2.  RE: Error: Application installation scheduling failed on iPhone

    Posted 07/06/20 11:59 AM
    Hi Ankit - this is currently a known issue and we hope to have a fix shortly.  As a workaround, rather than the user running the install command by tapping the icons in the MaaS360 agent, they should install the apps directly from the MaaS360 app catalog.

    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
    ------------------------------



  • 3.  RE: Error: Application installation scheduling failed on iPhone

    Posted 07/09/20 06:03 AM
    Thank you so much Matt (I also want to mention that I have attended many training videos of yours, it is very helpful)

    We have requested user to try workaround, Thanks again.<gdiv></gdiv>

    ------------------------------
    Ankit Teekariya
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    Original Message


  • 4.  RE: Error: Application installation scheduling failed on iPhone

    Posted 07/17/20 09:34 AM
      |   view attached

    Hi Matt, 

    Thanks for the suggestion. I am seeing this error for another prospect where there is no MaaS360 editor distributed via App Catalog. 

    However, the same error occurs when tapping on the Editor icon. 

    Hoping the fix will be available soon, thanks. 

    ------------------------------
    Ravi Kurtkoti  

    Invia
    ------------------------------



    ------------------------------
    Ravi Kurtkoti
    ------------------------------

    Original Message


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