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Error accessing UI page after installing New Command Central 9.8

  • 1.  Error accessing UI page after installing New Command Central 9.8

    Posted 07/09/15 05:19 AM

    Hi All,
    I installed Command Central 9.8 and started by running “startup.sh” in “under profiles/CCE/bin”.
    But when I access the page using the http://host:8090/ it is throwing below error.

    HTTP Status 500 -

    type Exception report

    message

    description The server encountered an internal error that prevented it from fulfilling this request.

    exception

    org.apache.jasper.JasperException: javax.servlet.ServletException: Servlet.init() for servlet Redirect threw exception
    org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:549)
    org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:455)
    org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
    org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:722)

    root cause

    javax.servlet.ServletException: Servlet.init() for servlet Redirect threw exception
    org.apache.jasper.runtime.PageContextImpl.doForward(PageContextImpl.java:750)
    org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:720)
    org.apache.jsp.index_jsp._jspService(index_jsp.java:63)
    org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
    org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
    org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:722)

    root cause

    java.lang.NullPointerException
    java.util.Locale.(Locale.java:648)
    java.util.Locale.(Locale.java:677)
    com.softwareag.platform.web.ContextRedirectorController.init(ContextRedirectorController.java:167)
    org.apache.jasper.runtime.PageContextImpl.doForward(PageContextImpl.java:750)
    org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:720)
    org.apache.jsp.index_jsp._jspService(index_jsp.java:63)
    org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
    org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
    org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:722)

    note The full stack trace of the root cause is available in the logs.


    #webMethods
    #webMethods-General
    #Command-Central
    #Integration-Server-and-ESB


  • 2.  RE: Error accessing UI page after installing New Command Central 9.8

    Posted 07/09/15 11:09 AM

    This looks like a locale related problem in the root context redirector. Open support ticket for this.

    To workaround the issue please navigate to CC Web UI url directly at http://host:8090/cce/web


    #webMethods-General
    #webMethods
    #Integration-Server-and-ESB
    #Command-Central


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