Hi,

I have configured everythign on mywebmethods. But when I try to enable the Model, it’s throwing an error that "BAM Server: : is not reachable. Some data may not be available. ". Also, when I see Process Analysis tree, it’s throwing an error "[POP.012.9002.wm_bam_process_tree] Remote Exception caught: com.webMethods.caf.wsclient.WSClientException: Failed to bind to endPoint: http://:/services/customtree.wsdl and interface: interface com.webMethods.bpo.service.customtree.ICustomTreeService: could not bind to path: http://:/services/customtree.wsdl ".

Can anyone let me know on the same.

With Regards,
Navanee

Hi,

I have gone through advantage [URL=“https://advantage.webmethods.com/advantage?targChanId=kb_home&oid=1613361942”]https://advantage.webmethods.com/advantage?targChanId=kb_home&oid=1613361942[/URL] and found out that "
They had not configured the optimize and so saw corresponding errors. Also the monitor archiving wasnt configured and they were trying to click on the link causing the error. " Does this mean that we need Optimize for monitor???

With Regards,
Navanee

Mark,

Do you have any idea on this???

With Regards,
Navanee

Hi ,

I am facing the same problem. What error you are getting in your server logs?

I have raised the service request against webMethods support for this issue.

I am getting following error in the server log

2006-07-13 10:05:48 CEST [MON.0119.1501D] Error checking portal privilege: electric.util.WrappedException: java.rmi.RemoteException: HTTP error response: Object Not Found (services/bizPolicy/directorySystem)

at com.webmethods.caf.wsclient.proxy.impl.WSClientDynamicProxy.getCompatibleException(WSClientDynamicProxy.java:366)
at com.webmethods.caf.wsclient.proxy.impl.WSClientDynamicProxy.invoke(WSClientDynamicProxy.java:178)
at $Proxy0.lookupprincipalbyid(Unknown Source)
at com.webmethods.caf.portalclient.dir.PCDirectoryHelper.lookupPrincipalByID(PCDirectoryHelper.java:103)
at com.wm.monitor.app.Permissions.isPrivilegeGranted(Permissions.java:1131)
at ws.monitor.process.model.saveProcessModel(model.java:101)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:322)
at com.wm.app.b2b.server.invoke.InvokeManager.process(InvokeManager.java:612)
at com.wm.app.b2b.server.invoke.StatisticsProcessor.process(StatisticsProcessor.java:44)
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:226)
at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:49)
at com.wm.app.b2b.server.ACLManager.process(ACLManager.java:198)
at com.wm.app.b2b.server.invoke.DispatchProcessor.process(DispatchProcessor.java:39)
at com.wm.app.b2b.server.AuditLogManager.process(AuditLogManager.java:411)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:521)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:369)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:246)
at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:113)

Hi Prasanth,

I have given one below link which the wM support says that Optimize is not configured. Do we need Optimize for working Models???

With Regards,
Navanee

Hi Prasanth,

I am getting an error on server log like

Incomplete portal url strings, check portalTransport, portalHost, portalPort in monitor.cnf

Any luck???

With Regards,
Navanee

check the webMethods Configuration->System Configuration to see if the Integration Server and other things are configured properly.

Fow a working model you don’t need any Optimize.

But in case you need to manage this process then you need the Optimize.

the error "BAM Server: : is not reachable. Some data may not be available. " is due to Optimize missing and it doen’t have any effect for a working model unless you use the BAM components.

HTH
PRY

Hi,

I have checked configuration and everything is fine…

Can you let me know if I should mention something on monitor.cnf file???

What are the main propertied that are needed in monitor.cnf to communicate with portal

With Regards,
Navanee

To fix the error ‘Incomplete URL string …’ do the following.

If you have WmCommAuth package installed, configure settings found in its home page. Refer to webMethods_Monitor_Users_Guide_6.5.1_Documentation_Supplement.pdf
on advantage website.

Set Authorisation Server URl = URL of MWS Server , User Name = WEBM_SYSUSER, password = manage. Set Group Privilege Mapping as required eg Business Monitoring / MonitorUsers & Integration Monitoring / MonitorUsers.

This worked for me. IS actually creates an user entry for MWS user on the fly and adds it to the groups specfied in Group Privilege Mapping. This userid is cached until IS is restarted.

If you dont have WmCommAuth package, you can try adding the following to your monitor.cnf

wm.monitor.myWebmethodsTransport=http
wm.monitor.myWebmethodsHost=
wm.monitor.myWebmethodsPort=
wm.monitor.myWebmethodsUserName=WEBM_SYSUSER
wm.monitor.myWebmethodsPassword=
wm.monitor.dlsSuperUser=Administrator
wm.monitor.dbRetries=3
wm.monitor.aclSetting=7
wm.monitor.dlsEnabled=false
wm.monitor.archiveResults.days=14

For wm.monitor.myWebmethodsPassword, go to MWS → webMethods Configuration → System Configuration → Password Encryption Utility. Type in the password for WEBM_SYSUSER (default is manage) and copy the encrypted password to monitor.cnf.

Reload the WmMonitor package.

[COLOR=#0000ff][FONT=Arial]Hope this helps.

[/font][/COLOR]

Hi,

I have done everything.

My comauth.prop I have changed lke this…

#wmcomauth
#Fri Jul 14 11:55:18 CEST 2006
comauthenabled=true
comauthhost=abc
comauthport=8080
comauthuser=Administrator
comauthgroup=MonitorAdministrators

Monitor.cnf

#Monitor configuration settings
#Tue Jul 11 16:57:05 CEST 2006
wm.monitor.dbRetries=3
wm.monitor.archiveResults.days=14
wm.monitor.aclSetting=7
wm.monitor.dlsEnabled=true
wm.monitor.dlsSuperUser=Administrator
wm.monitor.myWebmethodsTransport=http
wm.monitor.myWebmethodsHost=abc
wm.monitor.myWebmethodsPort=8080
wm.monitor.myWebmethodsUserName=Administrator
wm.monitor.myWebmethodsPassword=xxxxxxxxxxx

Still it’s not working…

Can you please let me know why it’s telling an error on IS log like

Incomplete portal url strings, check portalTransport, portalHost, portalPort in monitor.cnf

On mywebmethods

[POP.012.9002.wm_bam_process_tree] Remote Exception caught: com.webMethods.caf.wsclient.WSClientException: Failed to bind to endPoint: http://:/services/customtree.wsdl and interface: interface com.webMethods.bpo.service.customtree.ICustomTreeService: could not bind to path: http://:/services/customtree.wsdl
java.net.MalformedURLException: Malformed URL http://:/services/customtree at electric.util.XURL.(Unknown Source) at electric.registry.local.LocalRegistry.bindUsingEndpoint(Unknown Source) at electric.registry.local.LocalRegistry.bind(Unknown Source) at electric.registry.compound.CompoundRegistry.bind(Unknown Source) at electric.registry.Registry.getReference(Unknown Source) at electric.registry.Registry.getProxy(Unknown Source) at electric.registry.Registry.bind(Unknown Source) at electric.registry.Registry.bind(Unknown Source)

With Regards,
Navanee

Mark/RMG,

Any idea on this???

With Regards,
Navnaee

Hi Navanee,

Are to able to solve this issue ? Are you using myWebmethods 6.5.2 ?

I am able to Enable the model in myWebm 6.5.2 after proper configuration of wmcomauth.properties file.

comauthenabled=true
comauthdebug=false
comauthurl=http://:
comauthuser=webm_sysuser
comauthaccessmap=webm.func.priv.integration.monitoring=MonitorUsers,webm.func.priv.biz.monitoring=MonitorUsers

Prashant

Hi Prasanth,
I am using MyWebmethods 6.5.1.2.62. Still I am facing the same problem…

[97]2006-07-17 12:16:05 CEST [MON.0119.1500E] Incomplete portal url strings, check portalTransport, portalHost, portalPort in monitor.cnf.

Have you done anything in monitor.cnf???

Monitor.cnf

#Monitor configuration settings
#Tue Jul 11 16:57:05 CEST 2006
wm.monitor.dbRetries=3
wm.monitor.archiveResults.days=14
wm.monitor.aclSetting=7
wm.monitor.dlsEnabled=true
wm.monitor.dlsSuperUser=Administrator
wm.monitor.myWebmethodsTransport=http
wm.monitor.myWebmethodsHost=abc
wm.monitor.myWebmethodsPort=8080
wm.monitor.myWebmethodsUserName=Administrator
wm.monitor.myWebmethodsPassword=xxxxxxxxxxx

Please let me know if you have any idea on this.

With Regards,
Navanee

[COLOR=black]Set following parameters in monitor.cnf[/color]

[FONT=Arial]wm.monitor.myWebmethodsUserName=WEBM_SYSUSER[/font]
wm.monitor.myWebmethodsPassword=

You will get the encrypted password from [COLOR=#000000]

MWS → webMethods Configuration → System Configuration → Password Encryption Utility.

Type in the password for WEBM_SYSUSER (default is manage) and copy the encrypted password to monitor.cnf.

[FONT=Arial] [/font][/COLOR]

Hi Prashant,

I was also working with Navaneethab.
We applied the following fixes :
a. Monitor_6-5-1_SP1_Fix2
b. Monitor_UI_6-5-1_SP1_Fix1
c. BPO-UI_6-5-1_Fix1
d. PRTL_6-5-2_Search_Fix1

Now the process model gets enabled for execution and we can see the process instances also.

However, the process instance image fails to load and gives following exception when we open process instance details :

“[POP.012.9002.wm_bam_instance_image] Remote Exception caught: electric.util.WrappedException: SOAPException( Client: [ISS.0088.9134] Exception occurred while processing the body of the message )”

Also WmMonitor package loads partially, resubmit does not work and process analysis tree still shows the following exception :

“[POP.012.9002.wm_bam_process_tree] Remote Exception caught: com.webMethods.caf.wsclient.WSClientException: Failed to bind to endPoint: http://:/services/customtree.wsdl and interface: interface com.webMethods.bpo.service.customtree.ICustomTreeService: could not bind to path: http://:/services/customtree.wsdl”

Hope you have any clue.

regards,
Sumit

Hi Sumit,

Install webMethods Monitor 6.5.1 Service Pack 2 , I think that will resolve your issue.

Regards,
Prashant

Hi Prashant,

We have Monitor 6.5.1 SP2 , also PRTL_6-5-2_Search_Fix1 which is required for SP2 is installed.

regards,
Sumit

What Load errors you are getting in WmMonitor page ?

Hi Prashant,

I am getting following error :

[ISS.0026.0002E] Failure while loading service wm.monitor.util:configSettings: [ISS.0026.9106] No method configSettings in class wm.monitor.util

This error I got after applying following 3 fixes:

a.Monitor_6-5-1_SP1_Fix2
b.Monitor_UI_6-5-1_SP1_Fix1
c.BPO-UI_6-5-1_Fix1

regards,
Sumit

Hi Sumit,

Try re-installing wmMonitor SP2 that should solve your issue .

HTH
Prashant

Hi Prashant,

I have reinstalled SP2 again via installer.
The problem persists.

Let me know if any other config parameters to be set.

Thanks
Sumiy

Hi Prashant,

After some analysis on advantage i figured out that :
1: “Process Analysis Tree” error comes because optimize is not configured. Since we do not have optimize we are getting this error. Let me know if you have any idea on this.

2: “Process Image fails to load” :This error occurs because proper display parameter was not set in OS. In the server.sh file I added one line as
“export DISPLAY=:10.0” and restarted the IS where IS-IP is the IP address of IS.
Now process instance image can be seen properly.

Problem still we are facing:
· WmMonitor loads partially

Thanks for your help.
Let me know if you have any suggestions.

regards
Sumit

Please double chedk the following file.
C:\webMethods6\IntegrationServer\packages\WmMonitor\config\monitor.cfg

I have found that the following parameter in this file is very critical.
wm.monitor.myWebmethodsHost=

Specifically, the value of must be exactly the same as the value shown by the IS Admin GUI (in the upper left hand corner). For example, everything before the :: in the top line of the GUI:

rladson-D610XP.webm.webmethods.com :: Integration Server

Hi Ladson,

The adming page has this link :
ate :: Integration Server

And the entry which I have made in monitor.cfg is :
wm.monitor.myWebmethodsHost=ate

Let me know if this is proper…

regards,
Sumit

That is correct! I hope it helps.

hi Sumit,

Are you still facing the issue ?

You can set the Display setting in the user profile from where you are starting the IS. So better to set it in profile than in server.sh file.

Have you removed the package and installed it ? Better to remove the WmMonitor package and re-install it, from your load errors it seems that IS not able to find ’ wm.monitor.util:configSettings ’ class.

One more thing while setting up the parameters in config file please check that there are no spaces at the end of the parameter value. Sometimes you will get error because of spaces.

HTH,
Prashant

Hi Prashant,

I have reinstalled WmMonitor package.
Now the WmMonitor packages loads fully, however WmPublic and WmRoot fails to load fully.

WmPublic gives following errors :

pub.soap.utils:soapDataToBytes [ISS.0026.9106] No method soapDataToBytes in class pub.soap.utils
pub.soap.utils:getEncoding [ISS.0026.9106] No method getEncoding in class pub.soap.utils

WmRoot gives following errors:

wm.server.net.listeners:listKeyStoreTypes [ISS.0026.9106] No method listKeyStoreTypes in class wm.server.net.listeners
wm.server.net.listeners:listSecurityProviders [ISS.0026.9106] No method listSecurityProviders in class wm.server.net.listeners
wm.server.net.listeners:addSecurityProvider [ISS.0026.9106] No method addSecurityProvider in class wm.server.net.listeners
wm.server.VCS:preDelete [ISS.0026.9106] No method preDelete in class wm.server.VCS

I am checking where exactly the cause of problem lies…
Let me know if you have any idea.

regards,
Sumit

Hi,

Left with no options.
Even support adviced to reinstall the IS and Portal

After doing the same everything works however something still does not work like

Process resubmit options is enabled for completed processes and does not seem to work

For many errors IS throws Null Poniter exception instead of throwing proper error messages.

But now we can run the processes atleast.

Thanks for the help guys.

regards,
Sumit

I am also facing the same issues in the latest wM7.1.1 image that I downloaded from Advantage. I noticed that this issue has occured since 6.1/6.5? Even did many times of clean reinstallation, but still could not enable a simple process. wM Tech Support has even verified this via a webEx session, checking that all the configurations are correctly done, but still no solution in sight, other than that it seems the relevant column in the WMPROCESSDEFINITION table is not getting updated.

An update. There seems to be a conflict in an environment where an existing older version of wM has been installed even though it is not running/enabled. Try to uninstall the older version(s) and perform a clean reinstall. That worked for me. When I installed 7.1.1 in a different directory (e.g. \webMethods711), it seems to have overwritten my Developer 6.5 (installed in \webMethods65) with Developer 7.1.x. Strange but true.

Hi,

what is the answer? yes or not ?
I face the same problem, and i’m bloked
thanks in advance for your help