IBM QRadar SOAR

IBM QRadar

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only
  • 1.  Email outbound text

    Posted Tue September 28, 2021 05:59 AM
    Dear Team,

    I am working on email outbound text and I want to change Font size and color or email text. when i send email it only show the bold text in console but in received email it only shows the plain text. We cant use Email outbound HTML due to some fields. I have attached the screenshot of console and code picture.
    output received in mail



    regards,
    Asad Aftab


    ------------------------------
    Asad Aftab
    ------------------------------


  • 2.  RE: Email outbound text

    Posted Thu April 14, 2022 03:00 AM
    Hi Aftab,
      I am facing a problem in Time, Incident time is not matched from email i recieved from SOAR. I found 5 hour difference in time. Can you please let me know about this ?

    ------------------------------
    Hafiz Tabish Imran Bilgrami
    ------------------------------



  • 3.  RE: Email outbound text

    Posted Fri April 15, 2022 09:11 AM
    Can you show the configuration in the SOAR UI where this is set up? Could be something in the configuration.

    Ben

    ------------------------------
    Ben Lurie
    ------------------------------