We have the problem at a customer that documents edited via the Edit Service Client are not always checked in correctly after saving and closing. 
In the Content Navigator, the document is still displayed as checked out. In the version history, the last edited version is displayed as minorversion. The user can now continue to open the document for editing. However, it remains marked as checked out until it is checked in manually in the Content Navigator.

The behavior is sporadic and cannot be reproduced on purpose. There are users where the behavior never occurs and users where it occurs frequently. It is independent of the file type. The user opens the document, saves the change and then closes it. So nothing out of the norm. We have set the LogLevel for the Edit Service Client to Debug, but can't see anything unusual here.

I would be very grateful for any hints or tips on what else can be set here or what else can be looked at.

Regards

Michael

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Michael Pressler
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We have the problem at a customer that documents edited via the Edit Service Client are not always checked in correctly after saving and closing. 
In the Content Navigator, the document is still displayed as checked out. In the version history, the last edited version is displayed as minorversion. The user can now continue to open the document for editing. However, it remains marked as checked out until it is checked in manually in the Content Navigator.

The behavior is sporadic and cannot be reproduced on purpose. There are users where the behavior never occurs and users where it occurs frequently. It is independent of the file type. The user opens the document, saves the change and then closes it. So nothing out of the norm. We have set the LogLevel for the Edit Service Client to Debug, but can't see anything unusual here.

I would be very grateful for any hints or tips on what else can be set here or what else can be looked at.

Regards

Michael

------------------------------
Michael Pressler
------------------------------

We have the problem at a customer that documents edited via the Edit Service Client are not always checked in correctly after saving and closing. 
In the Content Navigator, the document is still displayed as checked out. In the version history, the last edited version is displayed as minorversion. The user can now continue to open the document for editing. However, it remains marked as checked out until it is checked in manually in the Content Navigator.

The behavior is sporadic and cannot be reproduced on purpose. There are users where the behavior never occurs and users where it occurs frequently. It is independent of the file type. The user opens the document, saves the change and then closes it. So nothing out of the norm. We have set the LogLevel for the Edit Service Client to Debug, but can't see anything unusual here.

I would be very grateful for any hints or tips on what else can be set here or what else can be looked at.

Regards

Michael

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Michael Pressler
------------------------------

Thank you, this gives with a little deeper understanding into the check in/out process.
I wonder if there are separate release notes for the Edit Service client with the enhancements or if they are generally listed in the Content Navigator?

Normally the FixPacks in Fix Central are attached with ReadMe files.

Regards Michael

We have the problem at a customer that documents edited via the Edit Service Client are not always checked in correctly after saving and closing. 
In the Content Navigator, the document is still displayed as checked out. In the version history, the last edited version is displayed as minorversion. The user can now continue to open the document for editing. However, it remains marked as checked out until it is checked in manually in the Content Navigator.

The behavior is sporadic and cannot be reproduced on purpose. There are users where the behavior never occurs and users where it occurs frequently. It is independent of the file type. The user opens the document, saves the change and then closes it. So nothing out of the norm. We have set the LogLevel for the Edit Service Client to Debug, but can't see anything unusual here.

I would be very grateful for any hints or tips on what else can be set here or what else can be looked at.

Regards

Michael

------------------------------
Michael Pressler
------------------------------