Originally posted by: SystemAdmin

We are currently using Mercator 6.5.2 Commerce Manager software to process our EDI transactions. We have run into some situations, where we receive a batch of documents from our SAP system, but for some reason, we don't translate the data through the system and send to our customers. It usually takes a couple months for our customers to come back to us to inform us that they haven't received the documents.

In order to track these documents through our system, we are looking at putting in a verification process, which will track the documents at each step, starting with SAP and ending with the transmission to the VAN.

I was wondering if anyone else has put in a system similiar to this and incorporating it into the translator.

Any help or suggestions would be greatly appreciated.

Thanks
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Originally posted by: SystemAdmin

A lot of sites do this in various ways but basically you need to track identifying values you decide upon such as invoice #, IDoc #, Doc DateTime, Partner ID, Control #s, etc. Presumably you would want to write these to a database as they come out of SAP and update the record via your maps as it passes out of your system to your partners. This is easily done by adding a suitable output card to your current maps at those points in the outbound process at which you wish to capture info. You can then set DB Triggers to fire off an error notification map when a document doesn't complete processing in whatever timeframe you define or you could schedule a map to run once a day to examine the records.
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