Dear Everyone,

It pretty weird as sometimes/intermittent, the DWC console when we go to Monitor Workload page it display a message AWSUI6005W  saying that no engine connection is available. 
And the engine drop down list is empty.
What and why this happened and what caused it happened?

Thank in advance for your time to answer. Really appreciated it.

Hi Mohd, 

We'd be happy to help you resolve this issue, but since the error is intermittent, we'll need you to open a support case. This will allow the support team to investigate the logs from the time of the occurrence, identify the root cause, and track the problem through to resolution.

Best regards, 

Veronica Tesei

Dear Veronica,

Thanks on swift response.

Will open a support case, but is it a normal behaviour happened?
or it should not happen at all?

Does anyone here having a same issue on this? or previously encounter?

thanks.

Dear Veronica,

We already open a support ticket on this TS021876512: https://www.ibm.com/mysupport/s/case/500gJ00000AWK99QAH/dwc-console-engine-connection-not-found
And what support suggested is to Restart the Dynamic Workload Console (DWC) service, including the Liberty server.
Today, this issue is happening again.

It not make any sense if we just need to restart the DWC service to solve this and then later the same issue will come again.

We would like to know why this issue is happened and will be there a concrete solution to resolve this?

thanks.