Originally posted by: jvanboga
That's fine if you are licensed to use Design Studio or have access to the studio when dealing with an oncall issue. Doesn't help much otherwise.
In this shop there are a number of non-development and oncall support people that review failed map log files. Dependng on the issue they either deal with or escallate it. More often than not a production failure is not due to a coding issue. Usually, those issues are environmental or data related. Regardless, my ability to give them access to the 'Map Return Code' pdf has gven me the ability to remove myself a bit from most day-to-day production issues and empower other people at the same time.
PS: I must have an old copy of 8.0 and 8.1 doc but from what I can see "Map Designer Reference Guide" does not contain a complete list of map return code does it? I believe that the complete list of return codes are spread thru several documents. Also, because the last version of TX isnatlled in our test environment requires Eclipse you need to be logged into a machine that has the documentation installed to effectively access them. Again, it makes it difficult for BA's and others to help debug problems.
Message was edited by: jvanboga
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