WebSphere Application Server & Liberty

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Does APM tracks the response time of external SAP call through API?

  • 1.  Does APM tracks the response time of external SAP call through API?

    Posted Wed August 23, 2017 07:07 PM

    Does APM tracks the response time of external SAP call through API? I am already using ITCAM for application diagnostic but did not find any way to track the time is takes to receive response from SAP.



  • 2.  RE: Does APM tracks the response time of external SAP call through API?

    Posted Fri August 25, 2017 02:10 PM

    If you enable Transaction Tracking through the middleware, it will track 100% of the transactions and will show the "next hop" in the topology and the duration of that request.



  • 3.  RE: Does APM tracks the response time of external SAP call through API?

    Posted Fri August 25, 2017 02:15 PM

    Great thank you for your response.



  • 4.  RE: Does APM tracks the response time of external SAP call through API?

    Posted Mon August 28, 2017 04:27 PM

    Hi Caleb,

    APM tracks outgoing HTTP, HTTPS, RMI, EJB, JMS, JCA, WebService etc and other standard JEE or J2SE calls. If under the covers SAP uses one of the standard remote calls, then it will be tracked. We may have to enable some custom instrumentation depending on the call that you are referring to. Can you please mention the actual SAP call along with API, so that we can provide a better answer.

    Thanks