IBM QRadar SOAR

IBM QRadar SOAR

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  • 1.  Display a pre-defined message on screen when execute a playbook

    Posted Tue August 27, 2024 07:54 PM

    Is it possible to display a predefined message on-screen when executing a manual playbook?

    The goal is for a pop-up message to appear with additional information about the playbook.
    Once the analyst closes the pop-up message, the playbook will continue to run.



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    Raymond Tam
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  • 2.  RE: Display a pre-defined message on screen when execute a playbook

    Posted Wed August 28, 2024 03:55 AM

    Hi Raymond,

    Displaying a popup message on execution of the playbook is not currently supported.

    > message to appear with additional information about the playbook

    What additional playbook information would be shown to the analyst?



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    Walter Higgins
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  • 3.  RE: Display a pre-defined message on screen when execute a playbook
    Best Answer

    Posted Wed August 28, 2024 01:23 PM

    HI Raymond,

    If it is a manual playbook, you could configure an Activation form with an HTML block.  This method would allow you to display a fixed message when the playbook is started.  I am saying fixed because activation form are used to ask information from the user.  The content of the activation form cannot be changed before it is displayed.  But I am guessing this will not solve your usa case.

    By the way, I submitted a similar suggestion in the IBM Ideas website.  In may 2022. 



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    Pierre Dufresne
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  • 4.  RE: Display a pre-defined message on screen when execute a playbook

    Posted Thu August 29, 2024 11:44 AM

    Thanks to all for the input.  Let me give you an example of the use case, we have a playbook that allows analysts to search an IP address, and it will query multiple security tools to collect endpoint information.  Since this is a point-in-time search, the IP could be assigned to a different host after the attack.   This dialog box will include a message to the analyst to ensure they correlate the events with the alert timeframe to ensure they have the correct endpoint informaton.

    I did a test to create a form with the HTML block at the "Artifact activated" starting point.   I am able to see the message displayed on screen when I run the playbook, but after I click "Execute", the playbook is stuck in a running state.  Am I missing a step?



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    Raymond Tam
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  • 5.  RE: Display a pre-defined message on screen when execute a playbook

    Posted Thu August 29, 2024 10:12 PM

    Please disregard my previous message.  The HTML block does exactly what I am looking for.

    The issue I had previously was due to Apphost offline.   Once I got the Apphost back online, it works fine.

    Thanks for all the help!



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    Raymond Tam
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