Where can I find information on what the difference is between CNAME and ALIAS records? I know they're similar, but want to know what the main differences are and when to use them.

Hugh, that's a great question and one we hear a lot. Terry Bernstein (Senior Director of Product Management for NS1 Managed DNS) wrote a blog on that exact topic that I think will answer most of your questions.

Here's the link to that blog: https://www.ibm.com/blog/the-difference-between-alias-and-cname-and-when-to-use-them/

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Richard Hatheway
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Hi Hugh,

Along with the blog posted above, we also have the help docs which talk through the difference and how and when to implement them on the NS1 platform.

https://www.ibm.com/docs/en/ns1-connect?topic=answers-comparing-cname-alias-linked-records