Hi, Martha. I can't explain what's happening, but I hope that SPSS can; at least indirectly.
If you are on a Mac, please open a terminal window and enter this command:
"/Applications/IBM SPSS Statistics/SPSS Statistics.app/Contents/MacOS/stats"
If you're on Windows, the directory you installed in is up to you, but by default it is:
"C:\Program Files\IBM\SPSS Statistics\29\stats.com"
Then repeat the scenario you mentioned. Check that terminal window and see if SPSS wrote anything back to it. If we could look at that, it might provide us with some clues as to what is going on.
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Rick Marcantonio
Quality Assurance
IBM
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