Apptio for All

Apptio for All

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  • 1.  Deskside Support vs Workspace PCs

    Posted 03/04/19 03:21 PM

    How is Deskside Support personal computers different from the Workspace personal computers in the volume configuration for IT Benchmarking?

     

     

    @Luke Lipan @Brett Yates @Megan Goodfellow


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  • 2.  Re: Deskside Support vs Workspace PCs

    Posted 03/05/19 05:12 AM

    Hi @Sarah Meldrum, I'm sorry to say, but I don't have the same issue.

    I have the same number of computers for Workspace, End User Software and Deskside Support. I cannot recall making any manual updates here either.


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  • 3.  Re: Deskside Support vs Workspace PCs
    Best Answer

    Posted 03/05/19 03:54 PM

    @Sarah Meldrum both of those sub-towers would have the total number of PCs (desktops + laptops) in the values section.  You would also have the same value in the FTEs section for those 2 sub-towers, most likely.   

     

    As far as the difference in the two, please review the definitions found in the ATUM product page.  Here is the link to the TBM Taxonomy v2.1 definitions.  

     


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