i have a powervc 2.0.2 and i added a vnx5500 when i try to deploy a vm from powervc i get this error

""Deploy of virtual machine testing on host sys844 failed with exception: Build of instance 3b35bddf-e270-48b4-aa3c-fa87f1cbcee4 was re-scheduled: Unable to fetch connection information from backend. (HTTP 500) (Request-ID: req-03751dc6-a136-495b-9167-e39a7e1f2dee)""
 is there is a configuration should i do on the powervc ?
any help you can provide is greatly appreciated .
thnk you .

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nader gharsalli
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#PowerVC

Hi Nader,

Verify if the storage, host and fabrics have proper connectivity.
Open the PowerVC-> FC Ports and check if shows the status OK for the WWPN for the VIOSes.

Still if you face an issue encourage to open a support ticket, so it can be diagnosed using logs.

Thanks & Regards,
Chhavi Agarwal

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CHHAVI AGARWAL
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Original Message:
Sent: Wed February 02, 2022 03:32 AM
From: nader gharsalli
Subject: Deployment of a VM with PowerVC and VNX5500 :

i have a powervc 2.0.2 and i added a vnx5500 when i try to deploy a vm from powervc i get this error

""Deploy of virtual machine testing on host sys844 failed with exception: Build of instance 3b35bddf-e270-48b4-aa3c-fa87f1cbcee4 was re-scheduled: Unable to fetch connection information from backend. (HTTP 500) (Request-ID: req-03751dc6-a136-495b-9167-e39a7e1f2dee)""
 is there is a configuration should i do on the powervc ?
any help you can provide is greatly appreciated .
thnk you .

------------------------------
nader gharsalli
------------------------------

#PowerVC