IBM QRadar SOAR

IBM QRadar SOAR

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Default notification template

    Posted Thu March 31, 2022 09:02 AM
    Hello,

    Is it a way how I can change default notification template? I want to add at least an incident number to the subject and will be good to add action to.
    The subject "Resilient Notification" looks poor and not provide context for users who want to manage notifications.

    I know, I can use Outbound email function to send my template for instance when I assign a task, but default notification has much more actions and simple to change default template instead to write my own template and put in in a script.



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    Alexey Fedorov
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  • 2.  RE: Default notification template

    Posted Fri April 01, 2022 11:32 AM
    Hi Alexey,

    Use substitution values as documented in https://www.ibm.com/docs/en/sqsp/44?topic=notifications-using-substitution-values

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    BEN WILLIAMS
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  • 3.  RE: Default notification template

    Posted Mon April 04, 2022 02:54 AM
    Hello Ben,

    Thanks you for the solution!

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    Alexey Fedorov
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