Hi All,
I am trying to get automated reports similar to that of the dashboards. I have read through the REST API documentation and cannot find anything related.
The report would only run once per month, so wouldn't be frequent. The only plausible way I can think of doing this is using the IncidentREST and parsing the JSON to check certain field values. We would be looking at a large query involving a large number of incidents.
Regarding the above, I was hoping you could help me figure this out. I've included my questions below.
- Is there a better way of approaching this?
- Is it possible to make a request so that only specific fields return to avoid the return of massive JSON files?
- Can I specify a date range to return incidents over a specific time period?
Thanks,
Jack Gorman.