Hi Team,
I'm currently working on deploying a custom app for IBM SOAR within the CP4S environment. I edited the function in the skeleton file of the Docker package after generating it using the resilient-sdk.
However, while attempting to install the app using the command pip install -e <fn_custom_app>, I encountered the following error:
2025-07-29 12:29:50,577 INFO [app] [MainThread] Configuration file: /root/.resilient/app.config
2025-07-29 12:29:50,578 INFO [app] [MainThread] Resilient server: cases-rest.cp4security.apps.yttnm1-soar-clst01.yotta.com
2025-07-29 12:29:50,578 INFO [app] [MainThread] Resilient api key id: 58ec15e6-0d49-4da8-b8ec-35b408203d45
2025-07-29 12:29:50,578 INFO [app] [MainThread] Resilient org: 4359d205-4c18-4505-88b8-e85e2bf5736e
2025-07-29 12:29:50,579 INFO [app] [MainThread] Logging Level: INFO
2025-07-29 12:29:50,579 INFO [app] [MainThread] App Config plugin: Keyring
2025-07-29 12:29:50,579 WARNING [co3] [MainThread] Unverified HTTPS requests (cafile=false).
2025-07-29 12:29:50,592 WARNING [api] [MainThread] RetryHTTPException: 'resilient' API Request FAILED:
Response Code: 404
Reason: Not Found. Unknown Error in resilient.co3base.BaseClient.set_api_key.<locals>.__set_api_key, retrying in 2 seconds...
2025-07-29 12:29:52,596 WARNING [api] [MainThread] RetryHTTPException: 'resilient' API Request FAILED:
Response Code: 404
Reason: Not Found. Unknown Error in resilient.co3base.BaseClient.set_api_key.<locals>.__set_api_key, retrying in 4 seconds...
2025-07-29 12:29:56,601 WARNING [api] [MainThread] RetryHTTPException: 'resilient' API Request FAILED:
Response Code: 404
Reason: Not Found. Unknown Error in resilient.co3base.BaseClient.set_api_key.<locals>.__set_api_key, retrying in 8 seconds...
2025-07-29 12:30:04,605 WARNING [api] [MainThread] RetryHTTPException: 'resilient' API Request FAILED:
Response Code: 404
Reason: Not Found. Unknown Error in resilient.co3base.BaseClient.set_api_key.<locals>.__set_api_key, retrying in 16 seconds...
2025-07-29 12:30:20,624 WARNING [api] [MainThread] RetryHTTPException: 'resilient' API Request FAILED:
Response Code: 404
Reason: Not Found. Unknown Error in resilient.co3base.BaseClient.set_api_key.<locals>.__set_api_key, retrying in 32 seconds...
I've confirmed that the API key and org ID in the app.config are correct. The app seems to be attempting to connect to the Resilient server but keeps failing with a 404 response.
Has anyone encountered a similar issue or could advise on possible causes?
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Arunkumar G
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