IBM QRadar SOAR

IBM QRadar

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only

  • 1.  Creating a new ticket when a ticket is closed.

    Posted Tue June 30, 2020 06:06 AM
    Hello.

    When an incident ticket is closed, we want to automatically create a new ticket.
    Is there any way to implement such a process in script?

    Thanks

    ------------------------------
    Yoshinori Tanaka
    ------------------------------


  • 2.  RE: Creating a new ticket when a ticket is closed.

    Posted Wed July 01, 2020 08:54 AM
    This is not currently possible in an in-product script today. You'd have to build a Function to do this.

    Ben

    ------------------------------
    Ben Lurie
    ------------------------------

    Original Message


Related Content