Apptio for All

Apptio for All

A place for Apptio product users to learn, connect, share and grow together.

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  • 1.  Created new project but can't install components

    Posted 08/25/22 11:31 AM
    I've created a new project but only 3 components are installed (Apptio Value Explorer, CT-Quality and CT-Cost Source). When I install others (e.g. Labor, IT Towers) the "Install" button is suppressed but it doesn't install. I've made Project changes but haven't set time settings just yet.
    #ApptioforAll


  • 2.  RE: Created new project but can't install components

    Posted 08/26/22 03:32 AM
    I haven't done that for at least 4 years. Let's see what Apptio engineers might say about it...


  • 3.  RE: Created new project but can't install components

    Posted 08/26/22 11:09 AM
    Hey @Corey Huguley - This does sound like it needs a support ticket. I would check what version in Apptio you are on. Make sure the project was installed correctly: time was configurated and checked in, bootstrap is in the check in history, review what the project was created as (access administration).

    I am curious on the outcome. Please keep us informed! ​


  • 4.  RE: Created new project but can't install components

    Posted 11/16/22 10:57 PM
    Hi Corey, In my experience you need to set the project time settings AND check them in before you can add any additional components. 
    Hope that helps. 
    Cheers
    Dru