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CP4d error: Data Mask_Platform connection is successfully configured but when I import the connection under Projects setup it fails

  • 1.  CP4d error: Data Mask_Platform connection is successfully configured but when I import the connection under Projects setup it fails

    Posted Fri April 18, 2025 11:12 AM

    Our CP4d is installed successfully, we started using the Data Mask service. Recently, I face an error with testing the connection using CPadmin and DMKUser.

    The issue that when I test the connection for any database, it is successful, but when I go to Project to add the connection for the same database, it fails (I mean the connection). I have verified that the password is correct, but the connection still does not work.

    Note: Recently, I restarted all the pods in the OpenShift and I guess without errors and all services up and running.

    Our setup is to build connection and cataloges using CPadmin and to view it using dMKuSer.

    Please I need a guidance to solve my issue.

    Thanks in advance 



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    Mohd Azzam
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