I am trying to update attributes of a newly created user in windows server 2012 AD. The new user is displayed in a list where you can double click the specific user to open a new window where you can add additional attributes. I use recorder to create automation for this. When I press ctrl on the users list it is grabbed by tree context on the recorder where I can select the specific user and create a double click action and when I save the double click automation, it opens the user properties successfully but when I try to run the script from rpa studio it gives me error control not found.
My ultimate goal is that rpa creates a new user and adds additional attributes like email and phone by double clicking the new user from the list. So far I can only successfully create a new user.

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Hasnat Ali
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Hi Hasnat, 

I have asked our members for help on this question and one of them suggested the following: " try a delay between the commands, maybe the control is not loaded yet when you try to access it.
Did you attach the window?"

Maybe worth a try while I wait for other inputs/answers to share. 

Will try to get back to you soon! 

Gabriel

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Gabriel Marte Blanco
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Original Message:
Sent: Thu July 14, 2022 02:46 AM
From: Hasnat Ali
Subject: Control not found

I am trying to update attributes of a newly created user in windows server 2012 AD. The new user is displayed in a list where you can double click the specific user to open a new window where you can add additional attributes. I use recorder to create automation for this. When I press ctrl on the users list it is grabbed by tree context on the recorder where I can select the specific user and create a double click action and when I save the double click automation, it opens the user properties successfully but when I try to run the script from rpa studio it gives me error control not found.
My ultimate goal is that rpa creates a new user and adds additional attributes like email and phone by double clicking the new user from the list. So far I can only successfully create a new user.

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Hasnat Ali
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Hello,

Gabriel, I tried your suggestion of adding delays between the commands and still no result.

Yes I have attached the window

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Hasnat Ali
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Original Message:
Sent: Fri July 15, 2022 12:30 PM
From: Gabriel Marte Blanco
Subject: Control not found

Hi Hasnat, 

I have asked our members for help on this question and one of them suggested the following: " try a delay between the commands, maybe the control is not loaded yet when you try to access it.
Did you attach the window?"

Maybe worth a try while I wait for other inputs/answers to share. 

Will try to get back to you soon! 

Gabriel

------------------------------
Gabriel Marte Blanco

Original Message:
Sent: Thu July 14, 2022 02:46 AM
From: Hasnat Ali
Subject: Control not found

I am trying to update attributes of a newly created user in windows server 2012 AD. The new user is displayed in a list where you can double click the specific user to open a new window where you can add additional attributes. I use recorder to create automation for this. When I press ctrl on the users list it is grabbed by tree context on the recorder where I can select the specific user and create a double click action and when I save the double click automation, it opens the user properties successfully but when I try to run the script from rpa studio it gives me error control not found.
My ultimate goal is that rpa creates a new user and adds additional attributes like email and phone by double clicking the new user from the list. So far I can only successfully create a new user.

------------------------------
Hasnat Ali
------------------------------

Hi @Hasnat Ali,

Your problem here probably is that the selector for the user is relying on positional and/or user-specific ​information and is not dynamic. See the highlighted image below.


Without direct access to the application, I can only give you a couple of hints:

• Try to use a variable in the Name parameter
• See if the Id is really necessary. It might be that the -26 part is respective to the user position on the list
• If the newly added user is always the first or the last item, maybe you could try to use XPath to locate it

Hope this helps you.

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Vinicius Marques
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Original Message:
Sent: Thu July 14, 2022 02:46 AM
From: Hasnat Ali
Subject: Control not found

I am trying to update attributes of a newly created user in windows server 2012 AD. The new user is displayed in a list where you can double click the specific user to open a new window where you can add additional attributes. I use recorder to create automation for this. When I press ctrl on the users list it is grabbed by tree context on the recorder where I can select the specific user and create a double click action and when I save the double click automation, it opens the user properties successfully but when I try to run the script from rpa studio it gives me error control not found.
My ultimate goal is that rpa creates a new user and adds additional attributes like email and phone by double clicking the new user from the list. So far I can only successfully create a new user.

------------------------------
Hasnat Ali
------------------------------