Content Management and Capture

Content Management and Capture

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  • 1.  Content Navigator / FNCM : Problems with PDF Renderer and Word documents

    Posted 03/30/23 02:54 AM

    Hello,
    we have the problem that the standard PDF renderer which is used in Content Navigator e.g. for "Downlod as PDF" displays Word documents partly wrong.
    Export from Word or the conversions in Adobe Acrobat  and some other external tools we have tested give the correct result. 

    Our environment is FNCM 5.5.8 in connection with ICN 3.0.12. I could not find any information which PDF renderer is used here. Debugging points to AFP2PDF renderer which is normally used with IBM Content Manager on Demand. 

    Question:
    Does anyone have more detailed information what happens here under the hood of ICN when rendering to PDF ?
    Is there any possibility to influence the rendering process e.g. configuration or replacement of the PDF render engine ?

    I am aware that this can be done by e.g. plugins and transfer to an external render engine like Adobe Acrobat or Jadice. But these are additional components which increase the response time.  

    Thanks for your help in advance

    Michael Pressler



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    Michael Pressler
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  • 2.  RE: Content Navigator / FNCM : Problems with PDF Renderer and Word documents

    Posted 03/30/23 04:25 AM

    Hi Michael Pressler, Please refer to below references. Hope you will get some insights on PDF rendering for Microsoft documents. Thank you

    https://www.ibm.com/support/pages/viewer-limitations-ibm-content-navigator

    https://www.ibm.com/support/pages/download-pdf-function-does-not-work-ibm-content-navigator-container



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    Ankit Garg Architect
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  • 3.  RE: Content Navigator / FNCM : Problems with PDF Renderer and Word documents

    Posted 03/31/23 04:58 AM

    Hello Ankit,

    thank you very much for your answer.
    I know the first link, but it does not help me solve the problem.

    I tried to analyze the process in Content Navigator via the browser's developer tools and I see that the document is passed to the convertDocument function. 

    However, I could not find any further information about what convertDocument does in detail.

    Regard Michael



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    Michael Pressler
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    Original Message


  • 4.  RE: Content Navigator / FNCM : Problems with PDF Renderer and Word documents

    Posted 03/31/23 05:14 AM
    Edited by Ankit Garg 03/31/23 05:19 AM

    Hi Michael Pressler, You may download naigatorAPI.jar and decompile to see the function behavior. 



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    Ankit Garg Architect
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    Original Message


  • 5.  RE: Content Navigator / FNCM : Problems with PDF Renderer and Word documents

    Posted 03/31/23 11:08 AM

    Hi. I could be wrong, but the document conversion is using Oracle Outside In Technology, version 8.5.5 or later. Depending on the version / fix of your Content Navigator.

    /RD



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    Renato Duarte
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    Original Message


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