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"Connecting to Server 'has encountered a problem ERROR

webMethods Community Member

webMethods Community Member03/07/17 08:12 AM

webMethods Community Member

webMethods Community Member03/07/17 08:47 AM

webMethods Community Member

webMethods Community Member03/07/17 09:33 AM

  • 1.  "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 07:54 AM

    Hi Team,

    I am unable to connect to the integration server. Please find the screenshot. Could you please help me asap.

    Thanks & Regards,
    Soumya


    #Integration-Server-and-ESB
    #webMethods


  • 2.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 08:00 AM

    Hi Soumya,

    Error message is showing invalid credential. So you need to check if you are entering correct credential or not.


    #webMethods
    #Integration-Server-and-ESB


  • 3.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 08:06 AM

    Hi Yogesh,

    Thanks for the immediate response.

    I gave the following credentials for the connection:

    username:Administrator
    password: manage

    I had installed the software yesterday. I was able to connect to the server yesterday.


    #Integration-Server-and-ESB
    #webMethods


  • 4.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 08:12 AM


  • 5.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 08:13 AM

    Hi Soumya,

    Are you able to access IS Admin page ?from browser.

    Can you please restart your server and attach the server.log here ?


    #Integration-Server-and-ESB
    #webMethods


  • 6.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 08:15 AM

    Hi Yogesh,

    I am very new to webMethods.

    Could you please tell how to access IS Admin page.


    #webMethods
    #Integration-Server-and-ESB


  • 7.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 08:26 AM

    Hi Yogesh,

    Is this the correct file which you wanted.
    server.log (87.4 KB)


    #Integration-Server-and-ESB
    #webMethods


  • 8.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 08:30 AM


  • 9.  RE: "Connecting to Server 'has encountered a problem ERROR



  • 10.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 08:47 AM


  • 11.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 09:17 AM

    Hi Soumya,

    from the server.log provided I can see that you do not have the WmTomcat package enabled.

    Can you try to use the physical address instead of localhost?

    Regards,
    Holger


    #Integration-Server-and-ESB
    #webMethods


  • 12.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 09:32 AM

    Hi Holger,

    Thanks for the response!

    Could you please tell what physical address should I enter.

    Regards,
    Soumya


    #Integration-Server-and-ESB
    #webMethods


  • 13.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 09:33 AM


  • 14.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 09:38 AM

    Hi,

    Could you please tell the location of the eclipse log.

    error1.png


    #Integration-Server-and-ESB
    #webMethods


  • 15.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 10:18 AM

    Hi Soumya,

    can you try administrator with lowercase?

    Regarding the IP:
    I meant the real IP of the PC (you can find it in command window by typing “ipconfig -a”).

    Regards,
    Holger


    #Integration-Server-and-ESB
    #webMethods


  • 16.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 10:19 AM

    Hi Soumya,

    It is weird that you are able to access Admin page but not designer.

    Can you please double check if you are passing correct password or not.


    #webMethods
    #Integration-Server-and-ESB


  • 17.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 10:22 AM

    Also attach designer log here which can be found under C:/SoftwareAg/Desinger/eclipse


    #Integration-Server-and-ESB
    #webMethods


  • 18.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 11:18 AM

    Hi ,
    The server got somehow connected now. But I feel once I disconnectd ,I will face the same situation.


    #Integration-Server-and-ESB
    #webMethods


  • 19.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/07/17 11:39 AM

    If you are sure that you are passing the correct credentials to connect to designer, then the issue might be with network or proxy, check the network connections on SAG designer if you face the issue again.


    #Integration-Server-and-ESB
    #webMethods


  • 20.  RE: "Connecting to Server 'has encountered a problem ERROR

    Posted 03/08/17 05:24 AM

    Hi,

    The Designer is telling you it did reach the server but the user/pwd was not correct.

    On the web admin, in Logs->Server you should see an authentication error now.

    To be sure, just delete the User and Password content from the form and write it again.

    Sometimes it is just an error with a space or a caps.

    Best Regards,


    #webMethods
    #Integration-Server-and-ESB