IBM MaaS360

IBM MaaS360

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  • 1.  Configuring native email on Android Enterprise

    Posted Fri August 09, 2019 08:43 AM
    A customer configured ActiveSync under Android Enterprise Settings and on the device he sees a MaaS360 notification to configure Corporate Email.
    He sees the correct username and domain but when he clicks  Configure nothing happens.

    -> Android Enterprise uses the Gmail app for native ActiveSync
    Whitelist the Gmail app under Android Enterprise Settings - App Compliance - System Apps to be Whitelisted

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    Eric Bos
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  • 2.  RE: Configuring native email on Android Enterprise

    Posted Tue August 20, 2019 08:39 AM
    I had the same problem. I solved this by adding application "MaaS360 Mail" to the catalog and checking the Instant Install item.


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    Martin Hansgut
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