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  • 1.  Conditions Detail report

    Posted Tue November 19, 2019 08:02 AM

    Hello!
    I'm trying to run Conditions Detail report. I select the filters that I need,  I run the report, very quick the report is ready, I download the file, but is empty!

    From my experience a report like this runs for at least 10 minutes. 
    There is someone else experiencing the same problems? 

    Thanks!



    ------------------------------
    Andreea Stan
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    #CognosAnalyticswithWatson


  • 2.  RE: Conditions Detail report

    Posted Wed November 27, 2019 08:46 AM

    @Andreea Stan This looks to be a specific issue with your report. It would be difficult to troubleshoot the issue through the community. I would suggest logging a support case here ​


    Few things to try:

    1. Try different prompt values

    2. Disable filters to see if you can isolate what set of filters are causing the issue.

    3. Check the backend DB to see if a data load did not complete.



    ------------------------------
    DENNY NAREZNY
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    Original Message


  • 3.  RE: Conditions Detail report

    Posted Thu November 28, 2019 11:16 AM
    I agree with Denny Narezny, also please delete the conditional variable and try to run the report and see if it is returning data, if yes then fix the variable logic.

    ------------------------------
    satish attili
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    Original Message


  • 4.  RE: Conditions Detail report

    Posted Fri November 29, 2019 01:58 AM

    Hi, 

    It was a technical problem that lasted almost two weeks. The problem was identified after a week, and yesterday the report was available. 

    Thanks!



    ------------------------------
    Andreea Stan
    ------------------------------

    Original Message


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