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  • 1.  Cognos Recent -> Recently viewed is always blank

    Posted Tue October 31, 2023 12:32 PM
    Edited by brenda grossnickle Thu March 28, 2024 11:47 AM

    On Cognos 1.1.7. Homepage (recent) and Recent tab -> Recently Viewed screen is always blank. Allegedly it is blank for everyone. Does anyone know why or have any suggestions on how to further investigate? 

    EDIT - ISSUE Resolution: the issue was that the URL used by the clients did not exactly match what was in the cognos configuration dispatcher url. the dispatcher url used a three part servername - server.company.local - where the customer was using just server in their url to access cognos. 



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    brenda grossnickle
    BI Programmer Analyst
    FIS
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  • 2.  RE: Cognos Recent -> Recently viewed is always blank

    Posted Fri November 03, 2023 09:30 AM

    Anyone? What about setting the profile Logging? might something show up? they have tried two different browsers. In fact they reinstalled cognos on a new server and still the recents are always blank. So it is something with the content store, or permissions, roles, groupe, etc. Any ideas?



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    brenda grossnickle
    BI Programmer Analyst
    FIS
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    Original Message


  • 3.  RE: Cognos Recent -> Recently viewed is always blank

    Posted Fri November 03, 2023 09:43 AM

    Hi Brenda,

    I never had that issue and without knowing your Cognos environment it's hard to predict what's wrong. The recent objects are stored in the user profile somewhere and (luckily) not in browser cookies.

    Did your admins run a Content Store consistency check yet?



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    Robert Dostal
    Team Leader BI
    GEMÜ
    Ingelfingen
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    Original Message


  • 4.  RE: Cognos Recent -> Recently viewed is always blank

    Posted Fri November 03, 2023 12:05 PM

    Does anyone know which table in the content store has the list of recent reports (objects) by user? Just curious to look at it.



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    brenda grossnickle
    BI Programmer Analyst
    FIS
    ------------------------------

    Original Message


  • 5.  RE: Cognos Recent -> Recently viewed is always blank

    Posted Mon November 06, 2023 03:43 AM

    Hi Brenda,

    It could be related to your theme. Did you try to launch Cognos with the following URL:

    http://<cognos_server>:9300/bi/?factoryMode=true

    It will disable all the views/extensions just for this test.

    Best regards,



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    Patrick Neveu
    Collaboration Betters The World (CBTW)
    IBM Champion
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    Original Message