If your SOAR is linked to QRadar SIEM, you or the QRadar sysadmin must have installed the "IBM QRadar SOAR Plugin" for QRadar.
You can configure this plugin to automatically close an offense when it is closed in SOAR,
On the QRadar console, access the IBM QRadar SOAR Plugin configuration. On the "Preferences" tab check the "" checkbox.
HTH
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Pierre Dufresne
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