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  • 1.  Chat Assistant Issue

    Posted Thu September 30, 2021 10:11 AM
    Hello everyone,
    Hope you're doing well,
    I recognized an issue regarding using the assistant
    after typing what I need in the assistant all the charts colors are inverted to green color

    Before I type in the assistant
    the colors are correct
    after using the assistant:

    showing that the color of the charts changes into green

    what could be the reason despite having another application on the same server with the same extensions and theme that doesn't do the same while using the assistant?

    Thank you in advance.

    ------------------------------
    Ahmed Hassan
    Junior Data Analyst at BV
    Cairo, Egypt
    ------------------------------

    #CognosAnalyticswithWatson


  • 2.  RE: Chat Assistant Issue

    Posted Fri October 01, 2021 02:05 PM
    Hi Ahmed,

    Thank you for your feedback.  Is there a theme applied in Dashboard?  What extension is being used?  

    Thanks,
    Rachel

    ------------------------------
    RACHEL POND
    ------------------------------



  • 3.  RE: Chat Assistant Issue

    Posted Sat October 02, 2021 08:32 AM
    Hello Rachel,
    Carbon X Dark and Carbon X Light have the same issue,
    The used extensions are:
    *Additional-properties-for-KPI-visualizations-in-dashboards
    *Additional-properties-for-more-visualization-styling-options-on-dashboards
    *Add-images-to-the-Image-Library-tab





    ------------------------------
    Ahmed Hassan
    Junior Data Analyst at BV
    Cairo, Egypt
    ------------------------------



  • 4.  RE: Chat Assistant Issue

    Posted Mon October 04, 2021 10:46 AM
    Hi Ahmed,

    What version of CA are you using?

    Thanks,
    Rachel

    ------------------------------
    RACHEL POND
    ------------------------------



  • 5.  RE: Chat Assistant Issue

    Posted Mon October 04, 2021 11:48 AM
    Hi Rachel, 
    Thank you for your reply
    I'm on version 11.2.0 

    Thank you in advance

    ------------------------------
    Ahmed Hassan
    Junior Data Analyst at BV
    Cairo, Egypt
    ------------------------------