Hi Experts,
I am using single instance of UM in a clustered(two IS) env. I have 50+ channels in UM. I can not see connection(in admin view where we see status, join, snoop, connection) for any of the document. As per my understanding, under connection we see, number of triggers subscribing to the given document. However, pub sub is working fine as usual, but if IS or UM restarted we need to re sync document types.

If I created a new document and a new trigger I am able to see the connections.

Therefore, problem is this :-

1. Why I can not see connection for a channel(created pre migration).
2. Why I need to re sync document types, everytime server is restarted. I am suspecting, above point 1 may be the reason.

Note :-

1. Server migrated from older version to 9.9.
2. New Doc is created after migration.
3. attached is the SC to understand what I am referring to.

https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files3/682adecb9a933c4e7c78077dc22e27199aec1028_2_1035x361.png 1.5x, https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files3/682adecb9a933c4e7c78077dc22e27199aec1028_2_1380x482.png 2x" data-dominant-color="D9D9D8">

newChannel_conn.PNG1734×607 43 KB

https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files3/a41014bb4d504c931fb9a86cec467b87241de73d_2_1035x346.png 1.5x, https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files/a41014bb4d504c931fb9a86cec467b87241de73d.png 2x" data-dominant-color="DADBDB">

ExistingChannel_noConn.PNG1171×393 98.2 KB

Hi Abhishek,

Are you observing this after the migration? Or any recent changes introduced this?
You said on each restart, there is a need to resync the documents, is that IS restart or UM or both?
After restart, is the channel also goes missing? or only the subscriptions?
What is the state of the trigger after the restart? are those error out or still active and not processing the messages?

Thanks