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  • 1.  Can't open existing Extensions and modify existing workflow in ITIM

    Posted Wed February 09, 2022 06:18 AM
    Hi,
    Is there anybody with similar experience? When I open WF in ITIM I am not able to open existing Extension blocks and also I can't drag and drop new blocks into the workflow. 
    I have tried several browsers with no help. Also I am experiencing same behavior on different ITIM instances.
    Do you have any idea how to solve this issue?
    Thanks

    Best wishes,
    Martin

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    Martin Vit
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  • 2.  RE: Can't open existing Extensions and modify existing workflow in ITIM

    Posted Wed February 09, 2022 08:13 AM
    I have sen this a couple of times - normally this is caused by a new JRE version being incompatible with the applets or the Java Security Policy not allowing what is needed.

    There is some information in this technote : https://www.ibm.com/support/pages/allow-cut-and-paste-ability-within-itim-applets-updated-version-2019

    I would suggest checking the JRE version - eventually do a rollback to an older version - if that does not pinpoint your problem you will want to raise a case with IBM Support.

    HTH

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    Franz Wolfhagen
    IAM Technical Architect for Europe - Certified Consulting IT Specialist
    IBM Security Expert Labs
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  • 3.  RE: Can't open existing Extensions and modify existing workflow in ITIM

    Posted Thu February 10, 2022 03:28 AM
    Thank you very much I rollbacked the JRE and it is all right now.

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    Martin Vit
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  • 4.  RE: Can't open existing Extensions and modify existing workflow in ITIM

    Posted Fri February 11, 2022 08:01 AM
    I got past this with the new jre by modifying the java.policy.  ** Note, I also lost the copy/paste which is why the accessClipboard is included below.

    Add the below to the grant { .. } section

                   permission java.awt.AWTPermission "accessClipboard";

                  permission java.lang.reflect.ReflectPermission "suppressAccessChecks";



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    Angela Cook
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  • 5.  RE: Can't open existing Extensions and modify existing workflow in ITIM

    Posted Fri February 18, 2022 10:37 AM
    Many thanks Angela
    I can confirm that adding the suppressAccessChecks to the .java.policy file is working. I am running on JRE 1.8.0_321-b07. NO rollback to insecure version is needed.

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    Claudio Pabst
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