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Cannot SSH using Putty/MobaXterm

  • 1.  Cannot SSH using Putty/MobaXterm

    Posted Mon December 14, 2020 05:15 PM

    Hi,team. I am unable to SSH QRadarce IP using the above tools. I am getting a connection timed out error. Locally I am able to SSH to the IP however I can launch the web portal. Tried switching between bridged and NAT network mode.

    Would appreciate some assistance regarding this.



    #QRadar
    #Support
    #SupportMigration


  • 2.  RE: Cannot SSH using Putty/MobaXterm

    Posted Tue December 15, 2020 10:42 AM

    network troubleshooting 101: check if you can ping your ssh client IP from qradar CLI. check all interfaces using ifconfig -a both sides. check netstat -rn on ssh client and qradar for routing table. check arp -a for MAC adresses. Are you using same network? If not bridging is not an option. NAT can be tricky on windows VMware workstation. VMware fusion (Mac OSX) should be fine for NAT. ESXi is an alternative for hosting your CE. However NAT needs to be worked around cause not supported out of the box.



    #QRadar
    #Support
    #SupportMigration


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