IBM MaaS360

IBM MaaS360

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Cannot Contact Support Again - Customer Service Center Is Unable to Process Your Call

  • 1.  Cannot Contact Support Again - Customer Service Center Is Unable to Process Your Call

    Posted Tue February 14, 2023 02:35 PM

    Cannot Contact Support Again - Customer Service Center Is Unable to Process Your Call

    This is really getting old. 



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    Lisa Busby
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  • 2.  RE: Cannot Contact Support Again - Customer Service Center Is Unable to Process Your Call

    Posted Tue February 14, 2023 03:28 PM

    @Lisa Busby Thank you for reaching out. I am notifying our support leader for the MaaS360 community @Mehul Amin to help you get connected to support. 



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    Wendy Batten
    Community Manager
    IBM Security
    Cambridge MA
    wjbatten@us.ibm.com
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    Original Message


  • 3.  RE: Cannot Contact Support Again - Customer Service Center Is Unable to Process Your Call

    Posted Tue February 14, 2023 05:15 PM

    Hi Lisa, I'm sorry you are experiencing trouble getting in contact with our support team. 

    Our contact details are posted in our support guide: https://www.ibm.com/support/pages/node/6445463

    You can contacts us via web case, chat or phone calls. 

    Customer Support is available for all MaaS360 customers via the IBM Customer Support Community
    • Manage Cases, Chat, Open New Cases via MaaS360 Product Page
    • Phone:
      • US – 1 (800) 546-5750
      • United Kingdom – 1 (800) 085-3140
      • India – 000 (800) 440-7016
      • New Zealand – 1 (050) 861-7047
      • Australia – 1 (800) 713-826
      • International – 1 (720) 342-9362


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    Henry Sanchez
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    Original Message