Hello-

I am trying to set up SPSS Modeler, and I get a blank screen when I log in to IBM to connect to the subscription. I have tried reinstalling and restarting several times. 

Hi @Amanda Felbab
Please see this Technote: Changes to the IBM license server for SPSS products: SPSS Statistics Subscription and Modeler Subscription
and this Interim Fix: 1.0.0-IM-S1MODELERSUB-IF003-LICSRV

Hello-

I am trying to set up SPSS Modeler, and I get a blank screen when I log in to IBM to connect to the subscription. I have tried reinstalling and restarting several times. 

Hello-

I am trying to set up SPSS Modeler, and I get a blank screen when I log in to IBM to connect to the subscription. I have tried reinstalling and restarting several times. 

Hi Amanda, I've seen that blank screen issue before. It can sometimes be caused by cached credentials or a browser sign-in conflict. Try clearing the Modeler login cache (or logging out of IBM in your default browser), then restart Modeler and sign in again. If that doesn't work, switching to a different default browser (like Chrome/Edge) has helped others.

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David gerald

Original Message:
Sent: Mon September 29, 2025 03:56 PM
From: Amanda Felbab
Subject: cannot connect SPSS Modeler Subscription (blank screen at sign in)

Hello-

I am trying to set up SPSS Modeler, and I get a blank screen when I log in to IBM to connect to the subscription. I have tried reinstalling and restarting several times. 

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Amanda Felbab
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