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Cannot access watsonx anymore. Did anyone have similar issues or knows why?

  • 1.  Cannot access watsonx anymore. Did anyone have similar issues or knows why?

    Posted Mon July 21, 2025 11:17 AM

    Hi there!

    I was using watsonx prompt lab regurlarly, but did not access it during the last 1-2 months. 
    When I was trying to access it yesterday, I could not log-in anymore. I contacted my administration staff and they re-assigned my account to the company project in the IBM cloud. They said, that everything looks fine and all settings are like before when my access worked out perfectly.

    I can now again access IBM cloud, but when i try to go to watsonx, it gets stuck when loading user information. When i directly go to the data platform, it says my account is not active, and i get logged-off immediatly after like 1 second.

    Has anyone witnessed a similar issue? Is it maybe because the watsonX IAM is not synchronized yet with the IBM cloud IAM? 

    Thank you!

    Best,

    Max


    #watsonx.ai

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    Maximilian Niedermeier
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