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  • 1.  CA 11.1.1 - Portal - Slow response

    Posted Mon October 21, 2019 04:34 PM
    Hi,

    My New CA 11.1.1 portal run successful but the pages are refreshing slow compared to 10.2 (current production )

    Initial portal load  or Opening Studios (Powerplay / Anlaysis) taking time. I notice once loaded Analysis Studio is fast than Powerplay.

    Please suggest.

    Thanks,
    Krish
    #CognosAnalyticswithWatson


  • 2.  RE: CA 11.1.1 - Portal - Slow response

    Posted Mon October 21, 2019 11:29 PM
    Update:

    Tried accessing the portal using Dispatcher URI (Instead of Gateway URI) and it is much better. So i guess the problem might be with Web Layer (IIS). Please suggest.

    ------------------------------
    Krishna Tammana
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    Original Message


  • 3.  RE: CA 11.1.1 - Portal - Slow response

    Posted Tue October 22, 2019 11:45 AM
    It sounds like you are running dispatcher and gateway on same windows system?  If so, I would NEVER recommend this architecture in a PROD environment - dedicate another system for Web Server (gateway) and work with the admin to tune this, using a load-balancer if necessary and dedicate a high-performance node for your main Cognos dispatcher.
    Hope this is helpful!

    ------------------------------
    Albert Valdez
    albert@intelalytics.com
    ------------------------------

    Original Message


  • 4.  RE: CA 11.1.1 - Portal - Slow response

    Posted Tue October 22, 2019 01:34 PM
    Albert,

    Thank You for your response. Our environment is multi server 
    • Gateway Server(Primary)
    • Gateway Server(Standby)
    • Application Server (Primary)
    • Application Server (Standby)
    • Database
    • Transformer / FM Box


    ------------------------------
    Krishna Tammana
    ------------------------------

    Original Message


  • 5.  RE: CA 11.1.1 - Portal - Slow response

    Posted Wed October 23, 2019 11:51 AM

    Hi Krishna,

    It sounds like you have a solid architecture at a high level.  I will say that going from 10.2 to 11.0 showed us that significant additional resources (RAM and Compute) were required to experience equivalent response.  11.1 is even more resource-intensive.

    Do you mind sharing the specs of your hardware components?  Even content manager layer would need additional resources. 

    A small amount of latency at either layer can be multiplied across the environment, so unless the gateway is not important, I assume directly accessing the dispatcher is not a viable configuration option, right?

     

    SmallLogo3

    Albert Valdez, III

    Intelalytics

    M: 714.865.4627

    E: albert@intelalytics.com

     

     




    Original Message


  • 6.  RE: CA 11.1.1 - Portal - Slow response

    Posted Thu October 24, 2019 09:01 AM
    Edited by System Admin Fri January 20, 2023 04:21 PM
    Hi Krishna. What database are you using for the Content Store? If SQL Server you should search for "cognos analytics sql server 2014 compatibility". 

    Albeit the fact that your perf is better vs the dispatcher probably negates this.

    ------------------------------
    TREVOR COMEAU
    ------------------------------

    Original Message


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