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  • 1.  Bulk "remove control"

    Posted Thu July 29, 2021 02:17 PM

    I am in the middle of cleaning up a customer's install and it is a hot mess.  Is there a way to perform a bulk "remove Control" rather than 1 device at a time?

     

    Thanks,

     

    Mitch Lauer

    connecTel  Wireless  

               

    159 Perry Highway, Suite 200

    Pittsburgh, PA 15229

    216-970-6981 | Cell-US

    416-206-2438 | Cell-Canada

    412-339-5775 | Help Desk

    412-339-5765 | Direct Dial

     



  • 2.  RE: Bulk "remove control"

    Posted Fri July 30, 2021 04:14 AM
    Hi Mitch
    Unfortunately this option is not available and was deemed a security risk. 
    It needes to be done one by one. Either users can remove the control if this is facilitated, or the admin can send commands from devices one-by-one. 
    Best

    ------------------------------
    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
    ------------------------------

    Original Message


  • 3.  RE: Bulk "remove control"

    Posted Fri July 30, 2021 04:50 AM
    Helpful

    ------------------------------
    Moneymasternow
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    Original Message


  • 4.  RE: Bulk "remove control"

    Posted Fri July 30, 2021 08:41 AM
    Pls. give some more information about the case, "remove Control" alone does not tell much.

    ------------------------------
    ARI LATVALA
    ------------------------------

    Original Message


  • 5.  RE: Bulk "remove control"

    Posted Fri July 30, 2021 09:13 AM
    Hi Ari
    Please see documentation: 
    https://www.ibm.com/docs/en/maas360?topic=inventory-device-actions-by-device-operating-system
    Also, training: https://www.securitylearningacademy.com/course/view.php?id=3368
    The PDF for this training contains a direct reference to Remove Control on p.17: https://www.securitylearningacademy.com/mod/resource/view.php?id=12654
    Please remember when accessing the Security Learning Academy for content, to log in with your IBMid. 
    Best

    ------------------------------
    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
    ------------------------------

    Original Message


  • 6.  RE: Bulk "remove control"

    Posted Fri July 30, 2021 09:17 AM

    I have the answer, Ari, but remove control facilitates removing the enrollment of a specific device in Maas360 without conducting a full wipe of the device.  IF you open the dashboard and look at a specific enrolled device, click "more" on the left and you will see the "Remove Control" command. Eamonn has confirmed this can only be accomplished, 1 device at a time.

     

    Thanks,

     

    Mitch Lauer

    connecTel  Wireless  

               

    159 Perry Highway, Suite 200

    Pittsburgh, PA 15229

    216-970-6981 | Cell-US

    416-206-2438 | Cell-Canada

    412-339-5775 | Help Desk

    412-339-5765 | Direct Dial

     




    Original Message


  • 7.  RE: Bulk "remove control"

    Posted Mon August 02, 2021 08:24 AM

    Maybe there's a way to do it programmatically - assuming there's a REST APIs for it?  Maybe write a quick python script?

    Note: I have zero experience with MaaS360, but thought I'd offer a potential workaround if the feature was removed from the UI.



    ------------------------------
    Josh Klahn
    Offering Manager - Guardium Insights
    United States
    ------------------------------

    Original Message


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