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BlueWorks has the worst service and support I have ever experienced

  • 1.  BlueWorks has the worst service and support I have ever experienced

    Posted Fri February 28, 2025 09:51 AM

    BlueWorks' service and support have been challenging. The technical support is poor, and resolving invoicing issues can take several weeks and involve multiple IBM representatives with numerous communications.  I am interested in knowing if others, particularly those from smaller businesses, have had similar experiences.



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    John Owens
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  • 2.  RE: BlueWorks has the worst service and support I have ever experienced

    Posted Thu March 06, 2025 08:35 AM

    Hi John, thanks for raising this issue, if you are open to a quick call, I would really like to understand the specific scenario/s you have experienced and see if I can resolve these things moving forward.

    Let me know if you have any open slots for a quick call, my email details are below. Look forward to speaking to you soon!



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    Laurence May
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    Original Message


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