Hi to everyone,

I'm not able to open IBM RPA Studio anymore after a crash of the application.

The error I encounter everytime to start it is the following:

Translated it means "Cannot initialize configuration system".

I tried to uninstall and reinstall the RPA Studio several times, removing the related "C:\Program Files", "C:\Programdata" and temporary folders, I tried to attempt some sort of registry cleanup, but with no success.

Do you have some tips, advice or whatever? Or maybe an installation cleanup utility?
The RPA Studio version is 23.0.10.0.

Thank you really much.

Hi Roberto, could you try validating the installation? This documentation page might be helpful to you: https://www.ibm.com/docs/en/rpa/23.0?topic=client-validating-installation

I haven't encountered this issue, but understanding if the license is active and the service is running correctly should give us a starting point.

Hi Vinicius,

thank you for your reply.

I succeeded to install the software suite in the end. After removing again every folder related to IBM Robotic Automation under "C:\Program FIles", "C:\Programdata", "%localappdata%", "%appdata%" folders (as I however did before with no luck), I cleaned up really really every entry under Windows registry and after a new install everything went fine.

Thank you very much anyway!