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Backup is failing

Prem Singh

Prem SinghTue December 27, 2016 12:21 AM

  • 1.  Backup is failing

    Posted Mon December 26, 2016 04:45 AM

    Hi ,

    My backup is continuously failing says server out of data storage space although i can see i have so many free volumes attaching few details for better understanding please help me out. It's a disk level backup solution.

    Volume-

    tsm: TSMSERVER>q v

    Volume Name               Storage      Device      Estimated    Pct   Volume
                              Pool Name    Class Name   Capacity   Util   Status
    ------------------------  -----------  ----------  ---------  -----  --------
    C:\TSMDATA\SERVER1\DISK-  DISKPOOL     DISK            4.0 M    0.0  On-Line
     1.DSM
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     .BFS000
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     .BFS001
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     .BFS002
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     .BFS003
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     .BFS004
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     .BFS005
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     .BFS006
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     .BFS007
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
    more...   (<ENTER> to continue, 'C' to cancel)

     .BFS008
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     .BFS009
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     000
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     001
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     002
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     003
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     004
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     005
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     006
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     007
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     008
    E:\TSM_FILECLASS\000001-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     009
    more...   (<ENTER> to continue, 'C' to cancel)

    E:\TSM_FILECLASS\000007-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     0A.BFS000
    E:\TSM_FILECLASS\000007-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     0A.BFS001
    E:\TSM_FILECLASS\000007-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     0A.BFS002
    E:\TSM_FILECLASS\000007-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     0A.BFS003
    E:\TSM_FILECLASS\000007-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     0A.BFS004
    E:\TSM_FILECLASS\000007-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     0A.BFS005
    E:\TSM_FILECLASS\000007-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     0A.BFS006
    E:\TSM_FILECLASS\000007-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     0A.BFS007
    E:\TSM_FILECLASS\000007-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     0A.BFS008
    E:\TSM_FILECLASS\000007-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     0A.BFS009
    E:\TSM_FILECLASS\1.BFS0-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     00
    E:\TSM_FILECLASS\1.BFS0-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
    more...   (<ENTER> to continue, 'C' to cancel)

     01
    E:\TSM_FILECLASS\1.BFS0-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     02
    E:\TSM_FILECLASS\1.BFS0-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     03
    E:\TSM_FILECLASS\1.BFS0-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     04
    E:\TSM_FILECLASS\1.BFS0-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     05
    E:\TSM_FILECLASS\1.BFS0-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     06
    E:\TSM_FILECLASS\1.BFS0-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     07
    E:\TSM_FILECLASS\1.BFS0-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     08
    E:\TSM_FILECLASS\1.BFS0-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     09
    E:\TSM_FILECLASS\70A.BF-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     S000
    E:\TSM_FILECLASS\70A.BF-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     S001
    E:\TSM_FILECLASS\70A.BF-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     S002
    more...   (<ENTER> to continue, 'C' to cancel)

    E:\TSM_FILECLASS\70A.BF-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     S003
    E:\TSM_FILECLASS\70A.BF-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     S004
    E:\TSM_FILECLASS\70A.BF-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     S005
    E:\TSM_FILECLASS\70A.BF-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     S006
    E:\TSM_FILECLASS\70A.BF-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     S007
    E:\TSM_FILECLASS\70A.BF-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     S008
    E:\TSM_FILECLASS\70A.BF-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     S009
    E:\TSM_FILECLASS\70A.DS-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     M000
    E:\TSM_FILECLASS\70A.DS-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     M001
    E:\TSM_FILECLASS\70A.DS-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     M002
    E:\TSM_FILECLASS\70A.DS-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     M003
    E:\TSM_FILECLASS\70A.DS-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
    more...   (<ENTER> to continue, 'C' to cancel)

     M004
    E:\TSM_FILECLASS\70A.DS-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     M005
    E:\TSM_FILECLASS\70A.DS-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     M006
    E:\TSM_FILECLASS\70A.DS-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     M007
    E:\TSM_FILECLASS\70A.DS-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     M008
    E:\TSM_FILECLASS\70A.DS-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     M009
    E:\TSM_FILECLASS\FILECL-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     ASSVOL000
    E:\TSM_FILECLASS\FILECL-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     ASSVOL001
    E:\TSM_FILECLASS\FILECL-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     ASSVOL002
    E:\TSM_FILECLASS\FILECL-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     ASSVOL003
    E:\TSM_FILECLASS\FILECL-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     ASSVOL004
    E:\TSM_FILECLASS\FILECL-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     ASSVOL005
    more...   (<ENTER> to continue, 'C' to cancel)

    E:\TSM_FILECLASS\FILECL-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     ASSVOL006
    E:\TSM_FILECLASS\FILECL-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     ASSVOL007
    E:\TSM_FILECLASS\FILECL-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     ASSVOL008
    E:\TSM_FILECLASS\FILECL-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     ASSVOL009
    E:\TSM_FILECLASS\FILEVO-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     L000
    E:\TSM_FILECLASS\FILEVO-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     L001
    E:\TSM_FILECLASS\FILEVO-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     L002
    E:\TSM_FILECLASS\FILEVO-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     L003
    E:\TSM_FILECLASS\FILEVO-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     L004
    E:\TSM_FILECLASS\FILEVO-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     L005
    E:\TSM_FILECLASS\FILEVO-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     L006
    E:\TSM_FILECLASS\FILEVO-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
    more...   (<ENTER> to continue, 'C' to cancel)

     L007
    E:\TSM_FILECLASS\FILEVO-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     L008
    E:\TSM_FILECLASS\FILEVO-  WINFILESTG   FILECLASS       1.0 G    0.0   Empty
     L009

    devclass-

    tsm: TSMSERVER>q devc fileclass f=d

                 Device Class Name: FILECLASS
            Device Access Strategy: Sequential
                Storage Pool Count: 1
                       Device Type: FILE
                            Format: DRIVE
             Est/Max Capacity (MB): 1,024.0
                       Mount Limit: 20
                  Mount Wait (min):
             Mount Retention (min):
                      Label Prefix:
                      Drive Letter:
                           Library:
                         Directory: E:\TSM_FILECLASS
                       Server Name:
                      Retry Period:
                    Retry Interval:
                          Twosided:
                            Shared:
                High-level Address:
                  Minimum Capacity:
                              WORM: No
                  Drive Encryption:
    more...   (<ENTER> to continue, 'C' to cancel)

                   Scaled Capacity:
    Last Update by (administrator): ADMIN
             Last Update Date/Time: 12/12/2016 16:37:41


    tsm: TSMSERVER>

     

    Stgpool-

    tsm: TSMSERVER>q stg winfilestg f=d

                   Storage Pool Name: WINFILESTG
                   Storage Pool Type: Primary
                   Device Class Name: FILECLASS
                  Estimated Capacity: 0.0 M
                  Space Trigger Util: 0.0
                            Pct Util: 0.0
                            Pct Migr: 100.0
                         Pct Logical: 0.0
                        High Mig Pct: 90
                         Low Mig Pct: 70
                     Migration Delay: 0
                  Migration Continue: Yes
                 Migration Processes: 1
               Reclamation Processes: 1
                   Next Storage Pool:
                Reclaim Storage Pool:
              Maximum Size Threshold: No Limit
                              Access: Read/Write
                         Description:
                   Overflow Location:
               Cache Migrated Files?:
                          Collocate?: No
    more...   (<ENTER> to continue, 'C' to cancel)

               Reclamation Threshold: 60
           Offsite Reclamation Limit:
     Maximum Scratch Volumes Allowed: 200
      Number of Scratch Volumes Used: 0
       Delay Period for Volume Reuse: 0 Day(s)
              Migration in Progress?: No
                Amount Migrated (MB): 0.00
    Elapsed Migration Time (seconds): 0
            Reclamation in Progress?: No
      Last Update by (administrator): ADMIN
               Last Update Date/Time: 12/26/2016 12:53:54
            Storage Pool Data Format: Native
                Copy Storage Pool(s):
                 Active Data Pool(s):
             Continue Copy on Error?: Yes
                            CRC Data: No
                    Reclamation Type: Threshold
         Overwrite Data when Deleted:


    tsm: TSMSERVER>

     

    Regards

    Prem



  • 2.  RE: Backup is failing

    Posted Tue December 27, 2016 12:21 AM

    Hi,

    any clue guys.

     

    Prem



  • 3.  RE: Backup is failing

    Posted Tue December 27, 2016 01:58 AM

    How does Your copy Groups look like, and what is Your default management class?

     

    Rgd.

    Espen



  • 4.  RE: Backup is failing

    Posted Tue December 27, 2016 02:06 AM

    Espen,

    Thanks for the response here is the details below default mgmtclass is winmgmt, pls do let me know if i missed something to be cover here.

     

    tsm: TSMSERVER>q copy

    Policy    Policy    Mgmt      Copy      Versions Versions   Retain  Retain
    Domain    Set Name  Class     Group         Data     Data    Extra    Only
    Name                Name      Name        Exists  Deleted Versions Version
    --------- --------- --------- --------- -------- -------- -------- -------
    STANDARD  ACTIVE    STANDARD  STANDARD         2        1       30      60
    STANDARD  STANDARD  STANDARD  STANDARD         2        1       30      60
    WINDOM    ACTIVE    WINMGMT   STANDARD         2        1       30      60

    tsm: TSMSERVER>q mgmt

    Policy       Policy       Mgmt         Default      Description
    Domain       Set Name     Class        Mgmt
    Name                      Name         Class ?
    ---------    ---------    ---------    ---------    ------------------------
    STANDARD     ACTIVE       STANDARD     Yes          Installed default
                                                         management class.
    STANDARD     STANDARD     STANDARD     Yes          Installed default
                                                         management class.
    WINDOM       ACTIVE       WINMGMT      Yes          windows Server
                                                         Management policy

    Regards

    Prem



  • 5.  RE: Backup is failing

    Posted Tue December 27, 2016 02:29 AM

    First, verify that the Client node is registered in the correct domain windom. Also, it looks like it is missing a policy set? Normally you create a policy set named "standard", and the "active" is createted when you activate the policy set With the "activate policy" command.

     

    Also check the details in the copy Group to verify destination storagepool.

     

    Rgd.

    Espen



  • 6.  RE: Backup is failing

    Posted Tue December 27, 2016 04:03 AM

    Client node is very well registered with windom here is the output.


    Node Name                     Platform     Policy Domain      Days Since     Days Since     Locked?
                                               Name               Last Acce-       Password     
                                                                          ss            Set     
    -------------------------     --------     --------------     ----------     ----------     -------
    WIN-UKD0TKEUFO8               WinNT        WINDOM                     <1             <1       No   


    Policy        Policy        Mgmt          Copy          Copy          Versions     Versions       Retain      Retain     Copy Mode       Copy Serializ-          Copy     Copy Destin-     Table of         Last Update by      Last Upda-     Managing profile         Changes
    Domain        Set Name      Class         Group         Group             Data         Data        Extra        Only                     ation              Frequency     ation            Contents         (administrator)     te Date/T-                              Pending
    Name                        Name          Name          Type            Exists      Deleted     Versions     Version                                                                       (TOC) Desti-                            ime                                  
                                                                                                                                                                                               nation                                                                       
    ---------     ---------     ---------     ---------     ---------     --------     --------     --------     -------     -----------     --------------     ---------     ------------     ------------     ---------------     ----------     --------------------     -------
    STANDARD      ACTIVE        STANDARD      STANDARD      Backup               2            1           30          60     Modified        Shared Static              0     BACKUPPOOL                        SERVER_CONSOLE      12/07/2016                                No   
                                                                                                                                                                                                                                     11:17:50                                      
    STANDARD      STANDARD      STANDARD      STANDARD      Backup               2            1           30          60     Modified        Shared Static              0     BACKUPPOOL                        SERVER_CONSOLE      12/07/2016                                No   
                                                                                                                                                                                                                                     11:17:50                                      
    WINDOM        ACTIVE        WINMGMT       STANDARD      Backup               1            1            7           7     Modified        Shared Static              0     WINFILESTG                        ADMIN               12/27/2016                                No   
                                                                                                                                                                                                                                     13:36:55                                      
    WINDOM        WINPOL        WINMGMT       STANDARD      Backup               1            1            7           7     Modified        Shared Static              0     WINFILESTG                        ADMIN               12/27/2016                                No   
                                                                                                                                                                                                                                     13:36:55                                      

     

    Regards

    Prem



  • 7.  RE: Backup is failing

    Posted Tue December 27, 2016 04:28 AM

    Run the "Query policy" command to verify Default Mgmt Class.



  • 8.  RE: Backup is failing

    Posted Tue December 27, 2016 05:52 AM

    Hi,

    Pls find the output sometimes Espen people like me do silly mistakes after verifying all the configuration I found the issue on destination pool i don't know how but I have enter the node name that is causing the problem now all fine, thank you very much for all your support and guidance.

    Policy        Policy        Default       Description             
    Domain        Set Name      Mgmt          
    Name                        Class         
                                Name          
    ---------     ---------     ---------     ------------------------
    STANDARD      ACTIVE        STANDARD      Installed default policy
                                               set.                   
    STANDARD      STANDARD      STANDARD      Installed default policy
                                               set.                   
    WINDOM        ACTIVE        WINMGMT                               
    WINDOM        WINPOL        WINMGMT           

     

    Regards

    Prem                  



  • 9.  RE: Backup is failing

    Posted Fri December 30, 2016 04:33 AM

    HI ,

    Try to bind explicitly the management class in options file as,

    https://www.ibm.com/support/knowledgecenter/SSGSG7_7.1.6/client/c_mgtc_bind.html

    Then verify if those files are going to required storage pool.

    Thanks,

    Vijay



  • 10.  RE: Backup is failing

    Posted Mon January 02, 2017 06:04 AM

    Hi Vijay,

    I have added the same .

     

    Prem



  • 11.  RE: Backup is failing

    Posted Fri December 30, 2016 05:55 AM

    Hi,

    I see that you defined 1GB volumes, plus max 200 scratch (for another max 200GB)

    Are this correct values? Are you sure your backup fits in here?

    Regards, Maurice



  • 12.  RE: Backup is failing

    Posted Fri December 30, 2016 06:25 AM

    How much do you have disk space in total for storage pools? 1 GB volumes sounds quite small – if your disk is measured in terabytes, I'd go for 50GB or larger, but make sure there are enough volumes for concurrent backup sessions.

    Predefined volumes are much better than scratch volumes if you can create them on a virgin NTFS (or can defrag) and don't need many separate pools (or know well in advance how many volumes to allocate for each pool). Scratch volumes can cause extreme filesystem fragmentation and slowness (mostly in read I/O like reclamation), especially if you ever run out of disk space.

     



  • 13.  RE: Backup is failing

    Posted Fri December 30, 2016 07:08 AM



    In Reply to Henrik Ahlgren:

    Predefined volumes are much better than scratch volumes if you can create them on a virgin NTFS (or can defrag) and don't need many separate pools (or know well in advance how many volumes to allocate for each pool). Scratch volumes can cause extreme filesystem fragmentation and slowness (mostly in read I/O like reclamation), especially if you ever run out of disk space.

     

    Hello Henrik,

    Life is not so black and white ;-) as with EVERYTHING in TSM... it depends :-)

    If you use "smart" storage, like for instance a StorWize V5000, there is no reason to use predefined volumes, as the data will be spread accoss all disks anyway, on these systems has fragmentation no impact.

    With local storage or "dumb" disk systems like DS5000, fragmentation can cause negative impact, but also the location on the disk, as near the center of the spindle, the throughput is much lower, up to 60% lower then at the outside of the spindle.

    If you use 100% predefined volumes, TSM shall use the "slow" volumes as much as the "fast" volumes.

    So my way of working is to use diskvolumes what covers the whole disks. Then from the virgin volume, create for 50% of the total size filepool volumes in TSM and for the rest use scratch.

    This way TSM shall prefer to use the "fast" predefined volumes at the outer edge of the spindles. And when needed, create scratch at the slower part of the volume.

    Regards,
    Maurice van 't Loo



  • 14.  RE: Backup is failing

    Posted Fri December 30, 2016 07:33 AM

    Yes, I was of course generalizing. Your layout sounds like it probably works very well in many situations.

    However, I find it hard to believe that there is be no negative effect at all from fragmentation on some fancy block storage system vs traditional RAID arrays. It might not be so severe, but if your volumes are in tens of thousands of fragments of only few megabytes each (not typical but possible in very busy systems), there must be a performance penalty of some kind. It would be really interesting to see some measurements!

     



  • 15.  RE: Backup is failing

    Posted Mon January 02, 2017 06:16 AM

    Hi Henrik,

    Thank you very much for your response regret for replying late. I have 500 GB space for this pool. your point is valid but this is i am testing on company's test environment due to space limitation this is low in size.

     

    Prem

     

     



  • 16.  RE: Backup is failing

    Posted Wed January 04, 2017 12:38 PM
    Hi,
    The file to be backed up must be smaller than the volume of the backup pool. In your case, the files to be backed up must be less than 1.0 GB. So can you check the file size?


  • 17.  RE: Backup is failing

    Posted Thu January 05, 2017 07:23 AM



    In Reply to Marcel GUERY:

    Hi,
    The file to be backed up must be smaller than the volume of the backup pool. In your case, the files to be backed up must be less than 1.0 GB. So can you check the file size?

    This is not an issue.... files can be bigger then the volumes without any issue. As long as it fits in the stgpool and is smaller then maxsize.

    Regards,
    Maurice



  • 18.  RE: Backup is failing

    Posted Thu January 05, 2017 07:27 AM

    Just to be sure..... all the volumes are readwrite, right?

    select stgpool_name,access,count(1) from volumes group by stgpool_name,access

    Regards,
    Maurice



  • 19.  RE: Backup is failing

    Posted Fri January 06, 2017 12:53 AM

    Hi Maurice,

    Thanks for the response, agreed with your statement of size here is the output below.

    tsm: TSMSERVER>select stgpool_name,access,count(1) from volumes group by stgpool
    _name,access

    STGPOOL_NAME           ACCESS                  Unnamed[3]
    ------------------     ------------------     -----------
    DISKPOOL               READWRITE                        1
    WINFILESTG             DESTROYED                        1
    WINFILESTG             READWRITE                       69

    Regards

    Prem



  • 20.  RE: Backup is failing

    Posted Fri January 06, 2017 04:47 AM

    There must be something very stupid we overlook....

    Can you send to my mail address a   "q system"   and  "q node f=d"  of one or a few nodes?
    m.vantloo@be.ibm.com

    If there is enough trust to send this info of course?  ;-)

    Can you also move some volumes to the diskpool and see if the same happens if you backup to this diskpool?



  • 21.  RE: Backup is failing

    Posted Sun January 08, 2017 03:26 PM

    It might also help to post the actual error message you are receiving for the failed backups.



  • 22.  RE: Backup is failing

    Posted Mon January 09, 2017 01:21 AM

    Hi Anthony,

    Thanks for the response, let me attach the previous error log  as of now also backup is happening but while I am checking to restore it's not showing the current data.

     

    dsmsched log-

    01/06/2017 14:52:52
    Executing scheduled command now.
    01/06/2017 14:52:54 Node Name: WIN-UKD0TKEUFO8
    01/06/2017 14:52:54 Session established with server TSMSERVER: Windows
    01/06/2017 14:52:54   Server Version 5, Release 5, Level 7.0
    01/06/2017 14:52:54   Server date/time: 01/06/2017 14:52:54  Last access: 01/06/2017 11:00:52

    01/06/2017 14:52:54 --- SCHEDULEREC OBJECT BEGIN FILE_BACKUP 01/06/2017 14:25:00
    01/06/2017 14:52:54 Incremental backup of volume 'E:\DBBackup'
    01/06/2017 14:52:58 Directory-->                   0 \\win-ukd0tkeufo8\e$\DBBackup [Sent]
    01/06/2017 14:52:58 Directory-->                   0 \\win-ukd0tkeufo8\e$\Restore\Dbbackup [Sent]
    01/06/2017 14:52:58 Successful incremental backup of '\\win-ukd0tkeufo8\e$\DBBackup'

    01/06/2017 14:52:58 --- SCHEDULEREC STATUS BEGIN
    01/06/2017 14:52:58 Total number of objects inspected:           80
    01/06/2017 14:52:58 Total number of objects backed up:            2
    01/06/2017 14:52:58 Total number of objects updated:              0
    01/06/2017 14:52:58 Total number of objects rebound:              0
    01/06/2017 14:52:58 Total number of objects deleted:              0
    01/06/2017 14:52:58 Total number of objects expired:              0
    01/06/2017 14:52:58 Total number of objects failed:               0
    01/06/2017 14:52:58 Total number of objects encrypted:            0
    01/06/2017 14:52:58 Total number of subfile objects:              0
    01/06/2017 14:52:58 Total number of objects grew:                 0
    01/06/2017 14:52:58 Total number of retries:                      0
    01/06/2017 14:52:58 Total number of bytes inspected:              0  B
    01/06/2017 14:52:58 Total number of bytes transferred:          530  B
    01/06/2017 14:52:58 Data transfer time:                        0.00 sec
    01/06/2017 14:52:58 Network data transfer rate:                0.00 KB/sec
    01/06/2017 14:52:58 Aggregate data transfer rate:              0.12 KB/sec
    01/06/2017 14:52:58 Objects compressed by:                        0%
    01/06/2017 14:52:58 Total data reduction ratio:                0.00%
    01/06/2017 14:52:58 Subfile objects reduced by:                   0%
    01/06/2017 14:52:58 Elapsed processing time:               00:00:04
    01/06/2017 14:52:58 --- SCHEDULEREC STATUS END
    01/06/2017 14:52:58 --- SCHEDULEREC OBJECT END FILE_BACKUP 01/06/2017 14:25:00
    01/06/2017 14:52:58 Scheduled event 'FILE_BACKUP' completed successfully.
    01/06/2017 14:52:58 Sending results for scheduled event 'FILE_BACKUP'.
    01/06/2017 14:52:58 Results sent to server for scheduled event 'FILE_BACKUP'.

    01/06/2017 14:52:58 TSM Backup-Archive Client Version 7, Release 1, Level 6.2
    01/06/2017 14:52:58 Querying server for next scheduled event.
    01/06/2017 14:52:58 Node Name: WIN-UKD0TKEUFO8
    01/06/2017 14:52:58 Session established with server TSMSERVER: Windows
    01/06/2017 14:52:58   Server Version 5, Release 5, Level 7.0
    01/06/2017 14:52:58   Server date/time: 01/06/2017 14:52:58  Last access: 01/06/2017 14:52:54

    01/06/2017 14:52:58 --- SCHEDULEREC QUERY BEGIN
    01/06/2017 14:52:58 --- SCHEDULEREC QUERY END
    01/06/2017 14:52:58 Next operation scheduled:
    01/06/2017 14:52:58 ------------------------------------------------------------
    01/06/2017 14:52:58 Schedule Name:         FILE_BACKUP
    01/06/2017 14:52:58 Action:                Incremental
    01/06/2017 14:52:58 Objects:               E:\DBBackup
    01/06/2017 14:52:58 Options:               -subdir=yes
    01/06/2017 14:52:58 Server Window Start:   14:25:00 on 01/07/2017
    01/06/2017 14:52:58 ------------------------------------------------------------
    01/06/2017 14:52:58 Schedule will be refreshed in 6 hours.
    01/06/2017 15:16:07 ANS2820E An interrupt has occurred. The current operation will end and the client will shut down.
    01/09/2017 11:21:49 TSM Backup-Archive Client Version 7, Release 1, Level 6.2
    01/09/2017 11:21:49 Querying server for next scheduled event.
    01/09/2017 11:21:49 Node Name: WIN-UKD0TKEUFO8
    01/09/2017 11:21:49 Session established with server TSMSERVER: Windows
    01/09/2017 11:21:49   Server Version 5, Release 5, Level 7.0
    01/09/2017 11:21:49   Server date/time: 01/09/2017 11:21:49  Last access: 01/09/2017 11:21:45

    01/09/2017 11:21:49 --- SCHEDULEREC QUERY BEGIN
    01/09/2017 11:21:49 --- SCHEDULEREC QUERY END
    01/09/2017 11:21:49 Next operation scheduled:
    01/09/2017 11:21:49 ------------------------------------------------------------
    01/09/2017 11:21:49 Schedule Name:         FILE_BACKUP
    01/09/2017 11:21:49 Action:                Incremental
    01/09/2017 11:21:49 Objects:               E:\DBBackup
    01/09/2017 11:21:49 Options:               -subdir=yes
    01/09/2017 11:21:49 Server Window Start:   14:25:00 on 01/09/2017
    01/09/2017 11:21:49 ------------------------------------------------------------
    01/09/2017 11:21:49 Command will be executed in 3 hours and 32 minutes.

     

    you will see in the log backup triggered and successfully happened but still not able to see the current data to be restore attaching the snapshot. this is same happening on my another environment also but it is reflecting on Archive option but lets do not mix this. I will post the snapshot after this.

     

    Regards

    Prem



  • 23.  RE: Backup is failing

    Posted Mon January 09, 2017 03:58 PM

    Prem,

             If I read that correctly, only 2 objects for a total of 530B of data were backed up.

    Are you sure that objects in the folders being backed up are actually changing?

    Maybe put a text file or two in those folders and see if they get picked up by the backup.



  • 24.  RE: Backup is failing

    Posted Thu January 12, 2017 02:37 AM

    Hi Anthony,

    These objects are modifying and after your suggestion as a test i put it over 3-4 txt files also although backup shows completed successfully but files are not moving surprisingly. once i pointed to dsmsched log also where it shows inspected size is 5 GB object inspected 13 but none of the file moved over tsm. but when i use manual backup from gui it is backing up without any issue. I am guessing on the objects syntax might have problem it's not reading which objects need to backup. I am attaching below schedule detail.

     

    tsm: TSM_SERVER>q sched win backup f=d

                Policy Domain Name: WIN
                     Schedule Name: BACKUP
                       Description:
                            Action: Incremental
                           Options: -subdir=yes
                           Objects: E:\DBBackup*
                          Priority: 5
                   Start Date/Time: 01/12/2017 12:11:40
                          Duration: 1 Hour(s)
                    Schedule Style: Classic
                            Period: 1 Day(s)
                       Day of Week: Any
                             Month:
                      Day of Month:
                     Week of Month:
                        Expiration:
    Last Update by (administrator): ADMIN
             Last Update Date/Time: 01/12/2017 12:11:40
                  Managing profile:

     

    Regards

    Prem



  • 25.  RE: Backup is failing

    Posted Thu January 12, 2017 03:35 PM

    Do you have any specific exclusions/inclusions in either the client option set defined on the TSM server or the .opt file on the client?



  • 26.  RE: Backup is failing

    Posted Fri January 13, 2017 05:08 AM

    No inclusion/exclusion as such .

     

    Prem



  • 27.  RE: Backup is failing

    Posted Sun January 15, 2017 04:04 PM

    Would it be possible for you to post the contents of the .opt file and the client option set?



  • 28.  RE: Backup is failing

    Posted Mon January 16, 2017 12:56 AM

    Hi Anthony,

    Pls find the output below.

    .opt file details :-

    NODENAME         WIN-UKD0TKEUFO8
    TCPSERVERADDRESS 192.168.150.128
    EXCLUDE.BACKUP "*:\microsoft uam volume\...\*"
    EXCLUDE.BACKUP "*:\microsoft uam volume\...\*.*"
    EXCLUDE.BACKUP "*:\...\EA DATA. SF"
    EXCLUDE.BACKUP "*:\IBMBIO.COM"
    EXCLUDE.BACKUP "*:\IBMDOS.COM"
    EXCLUDE.BACKUP "*:\IO.SYS"
    EXCLUDE.BACKUP "*:\...\system32\config\...\*"
    EXCLUDE.BACKUP "*:\...\system32\Perflib*.dat"
    EXCLUDE.BACKUP "*:\...\system32\dhcp\...\*"
    INCLUDE.BACKUP "*:\...\system32\dhcp\backup\...\*"
    EXCLUDE.BACKUP "*:\...\system32\dns\...\*"
    INCLUDE.BACKUP "*:\...\system32\dns\backup\...\*"
    EXCLUDE.ARCHIVE "*:\microsoft uam volume\...\*"
    EXCLUDE.ARCHIVE "*:\microsoft uam volume\...\*.*"
    EXCLUDE.ARCHIVE "*:\...\EA DATA. SF"
    EXCLUDE.ARCHIVE "*:\IBMBIO.COM"
    EXCLUDE.ARCHIVE "*:\IBMDOS.COM"
    EXCLUDE.ARCHIVE "*:\IO.SYS"
    EXCLUDE.ARCHIVE "*:\...\system32\config\...\*"
    EXCLUDE.ARCHIVE "*:\...\system32\Perflib*.dat"
    EXCLUDE.ARCHIVE "*:\...\system32\dhcp\...\*"
    INCLUDE.ARCHIVE "*:\...\system32\dhcp\backup\...\*"
    EXCLUDE.ARCHIVE "*:\...\system32\dns\...\*"
    INCLUDE.ARCHIVE "*:\...\system32\dns\backup\...\*"
    EXCLUDE.DIR "*:\System Volume Information"
    EXCLUDE.DIR "*:\...\Temporary Internet Files"
    EXCLUDE.DIR "*:\Recycled"
    EXCLUDE.DIR "*:\Recycler"
    EXCLUDE.DIR "*:\$Recycle.Bin"
    DOMAIN "\\win-ukd0tkeufo8\e$"
    DOMAIN "SYSTEMSTATE"

    No configuration as such for client opt set pls find the output.

    tsm: TSM_SERVER>q cloptset
    ANR2034E QUERY CLOPTSET: No match found using this criteria.
    ANS8001I Return code 11.

     

    Regards

    Prem



  • 29.  RE: Backup is failing

    Posted Mon January 16, 2017 03:30 PM

    I will check the obvious first.

    The Domain is set to drive E:

    I assume that the files you are trying to back up are on this volume?



  • 30.  RE: Backup is failing

    Posted Mon January 16, 2017 11:05 PM

    yes that's correct backup is going on the E volume only.

     

    prem



  • 31.  RE: Backup is failing

    Posted Tue January 17, 2017 03:25 PM

    I would suggest this trouble shooting step.

    Start the GUI client for this node.

    Under the utilities menu, choose preview Include/exclude

    Log on to your TSM server

    Select you local drives and run the preview.

    This will let you send the results of your includes and excludes to a text file which will give you a good look at exactly what TSM is actually going to back up.



  • 32.  RE: Backup is failing

    Posted Tue January 17, 2017 11:23 PM

    Anthony,

    Thank you for continuous response I am attaching the result although i can see it is included.

     

    Regards

    Prem



  • 33.  RE: Backup is failing

    Posted Wed January 18, 2017 12:37 AM

    And E:\SQLBackup is a normal folder, not a mount point?



  • 34.  RE: Backup is failing

    Posted Wed January 18, 2017 01:49 AM

    Hi Henrik,

    There is no folder or any mount point with the name of under E:\SQLBackup.

    but yes one folder there under E drive E:\DBBackup which is not a mount point it just a normal folder.

     

    Prem



  • 35.  RE: Backup is failing

    Posted Wed January 18, 2017 01:58 AM

    Additionally just one update when i take a backup manually from GUI client it is showing backup on TSM as well as i have cross check on restore tab also new files are reflecting over there but when schedule runs it complete without any error but nothing backed up.

     

    Prem



  • 36.  RE: Backup is failing

    Posted Mon January 09, 2017 01:12 AM

    Maurice,

    Thanks for the response, without any question I completely trust you I will ST you when you will be online I have created storage pool once again now backup started happening but no data is moving into volume. I have added your id on ST please do let me know your convenient time.

     

    Regards

    Prem



  • 37.  RE: Backup is failing

    Posted Mon January 02, 2017 06:07 AM

    Hi Maurice,

    Thanks for the response regret for replying late i was on vacation yes values are correct reason for volume size is low because I have 2 environment one is production and another one is Test environment.

     

    Regards

    Prem