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  • 1.  Automate task completion

    Posted Thu June 11, 2020 09:40 AM
    Hi,

    I have a function that creates a ticket in a ticketing system. After the workflow runs the function and the ticket ID is generated successfully, i would like to complete a corresponding task. Am i able to achieve this inside post-process or do i have to do it inside the function?

    Thanks.

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    Hock Leong Lim
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  • 2.  RE: Automate task completion
    Best Answer

    Posted Thu June 11, 2020 11:35 AM

    Hi Hock,
    you can't close a task with the in product scripting language.
    There is another thread here:

    https://community.ibm.com/community/user/security/communities/community-home/digestviewer/viewthread?MessageKey=b0062ce8-e77d-43ac-be8f-669a09bd92a7&CommunityKey=d2f71e8c-108e-4652-b59c-29d61af7163e&tab=digestviewer#bmb0062ce8-e77d-43ac-be8f-669a09bd92a7

    However from within the Workflow you can utilize our task functions:
    https://exchange.xforce.ibmcloud.com/hub/extension/36ff15c1d9366036bd3c4ccbe93a0476



    ------------------------------
    Elizabeth Hecht
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    Original Message


  • 3.  RE: Automate task completion

    Posted Thu June 11, 2020 10:59 PM
    It's exactly what i was looking for. Thanks Elizabeth.

    ------------------------------
    Hock Leong Lim
    ------------------------------

    Original Message


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