Hello,

There is a way how I can add an attachment from remote computer (Windows) to the incident? I asks about existed function or way to do it, not about development my own script/method.

I use Utility Function (Shell Command) to execute some PowerShell scripts on remote computer and regarding to documentation results of the execution can be added to incident as file attachments, artifacts, data tables and etc. Maybe is possible to add an attachment this way and no modify the file artifacts?

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Alexey Fedorov
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Hi Alexey,

There is nothing specific to the Shell Command function for creating file attachments, artifacts, etc. However, the results of the shell command are returned to the workflow/playbook and from there you could parse the content and use the scripting commands such as incident.addAttachment() or incident.addArtifact(). This does require script development on your part, which I don't see any alternative.

Hope this helps,
Mark

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Mark Scherfling
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Hello Mark,

I found an alternative:

1. Shell Function: PowerShell Get-Content and convert to ToBase64String.
2. Base64 to Attachment Function

Totally I have docx file attachment to my incident.

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Alexey Fedorov
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Original Message:
Sent: Wed June 01, 2022 07:34 AM
From: Mark Scherfling
Subject: Attachment from remote computer

Hi Alexey,

There is nothing specific to the Shell Command function for creating file attachments, artifacts, etc. However, the results of the shell command are returned to the workflow/playbook and from there you could parse the content and use the scripting commands such as incident.addAttachment() or incident.addArtifact(). This does require script development on your part, which I don't see any alternative.

Hope this helps,
Mark

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Mark Scherfling
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Hello Mark,

The output result of Shell Command can't exceed 5 Mb. Sometimes I need to attach file more than 10 Mb and even 30 Mb.
Is it possible to increase a size of output result of Shell Command or maybe you can recommend another way how I can add attachments from remote computer automatically?

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Alexey Fedorov
------------------------------

Original Message:
Sent: Wed June 01, 2022 07:34 AM
From: Mark Scherfling
Subject: Attachment from remote computer

Hi Alexey,

There is nothing specific to the Shell Command function for creating file attachments, artifacts, etc. However, the results of the shell command are returned to the workflow/playbook and from there you could parse the content and use the scripting commands such as incident.addAttachment() or incident.addArtifact(). This does require script development on your part, which I don't see any alternative.

Hope this helps,
Mark

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Mark Scherfling
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