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  • 1.  Assistance for a Business Partner

    Posted Thu May 13, 2021 10:25 AM

    Hi Team - hope this is ok to post in the forum, but I have a Business Partner that would like someone to cast their eyes over an ILMT config - I am really struggling to find anyone that could perhaps join a webex to assist. Also where does ILMT now sit within IBM - we are being told it's moved to the security brand. Any guidance and assistance would be greatly appreciated. Many thanks Wendy






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  • 2.  RE: Assistance for a Business Partner

    Posted Thu May 13, 2021 11:05 AM

    Hi Wendy,

    Unfortunately, we don't perform any system reviews and health-checks. I suggest to engage IBM professional services instead. If BP encounter some ILMT issue he should either post a problem on this forum or open a ticket to support.

    Typically, customer should install ILMT and check ILMT dashboard afterwards to see the system health:

    https://www.ibm.com/docs/en/license-metric-tool?topic=concepts-dashboard

    If something is suspected, open a ticket to get help.

    ILMT Support.






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  • 3.  RE: Assistance for a Business Partner

    Posted Thu May 13, 2021 11:12 AM

    Many thanks for your help.






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  • 4.  RE: Assistance for a Business Partner

    Posted Mon May 17, 2021 02:39 AM

    Hi Wendy,

    ILMT Now under IBM Security. ILMT config related BP can get the training - https://www.ibm.com/training/course/U5ILM01G

    if BP need how to setup and review the step/ design help. IBM expert labs can help them on the Services engagement basis. Services will be based on the design. but I used to get 10 Mandays for ILMT setup back in 2015, and the services team can help.

    Thanks

    Janak






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