Hi Monica,
Can you confirm which web app you are using to start the transfer ?
Faspex ? v4 ? v5 ? Shares ? Aspera on cloud (probably not) ? other web app (custom) ?
Concerning the error: `Authorization refused: invalid token - transfer files don't match`
Technically, that means that the user asked the web app to transfer some files, and the web app generated an authorization token for that transfer.
But when the transfer starts, a different list of files (or destination) is given to connect.
Normally, that should be consistent (the web app, asks for given transfer; and then executes the same...).
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Laurent Martin
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Original Message:
Sent: Wed April 30, 2025 09:15 PM
From: Monica Vina
Subject: Aspera connect throwing error: Server aborted session: Authorization refused: invalid token - transfer files don't match
Hi, I'm struggling with Aspera connect when trying to upload a file.
I run the diagnosis and everything looks good but when trying to upload a file from out webside (that has an integration with Aspera connect) I'm getting the following errors.
Can you help me to understand how to fix it?
2025-04-30 21:56:16.418 [44ec-000025b8] ERR FASP Session Peer Error id=9c816758-816e-4913-aa20-aea10ca2991f (error 73, Authorization refused: invalid token - transfer files don't match)
2025-04-30 21:56:16.418 [44ec-000025b8] ERR Server aborted session: Authorization refused: invalid token - transfer files don't match
2025-04-30 21:56:16.418 [44ec-000025b8] ERR Session initialization failure: Server aborted session: Authorization refused: invalid token - transfer files don't match (73)
2025-04-30 21:56:16.418 [44ec-000025b8] ERR FASP sender had error, errcode 73 errstr [Server aborted session: Authorization refused: invalid token - transfer files don't match]
2025-04-30 21:56:16.418 [44ec-000025b8] ERR Peer FASP receiver had error, errcode 73 errstr [Authorization refused: invalid token - transfer files don't match]
Also,
2025-04-30 21:48:43.972 [1194-00004b8c] LOG ERROR: err: code[-1] desc['database['C:\Users\monica.vina\.aspera\connect\connectdb.data'] not found']
2025-04-30 21:48:43.972 [1194-00004b8c] LOG ERROR: sqlt.kv.db.open(): failed to migrate db data - database['C:\Users\monica.vina\.aspera\connect\connectdb.data'] not found[-1]
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Monica Vina
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