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Aspera connect throwing error: Server aborted session: Authorization refused: invalid token - transfer files don't match

  • 1.  Aspera connect throwing error: Server aborted session: Authorization refused: invalid token - transfer files don't match

    Posted Mon May 05, 2025 09:14 AM
    Hi, I'm struggling with Aspera connect when trying to upload a file.
     
    I run the diagnosis and everything looks good but when trying to upload a file from out webside (that has an integration with Aspera connect) I'm getting the following errors.
     
    Can you help me to understand how to fix it?
     
     
    2025-04-30 21:56:16.418 [44ec-000025b8] ERR FASP Session Peer Error id=9c816758-816e-4913-aa20-aea10ca2991f (error 73, Authorization refused: invalid token - transfer files don't match)
    2025-04-30 21:56:16.418 [44ec-000025b8] ERR Server aborted session: Authorization refused: invalid token - transfer files don't match
    2025-04-30 21:56:16.418 [44ec-000025b8] ERR Session initialization failure: Server aborted session: Authorization refused: invalid token - transfer files don't match (73)
    2025-04-30 21:56:16.418 [44ec-000025b8] ERR FASP sender had error, errcode 73 errstr [Server aborted session: Authorization refused: invalid token - transfer files don't match]
    2025-04-30 21:56:16.418 [44ec-000025b8] ERR Peer FASP receiver had error, errcode 73 errstr [Authorization refused: invalid token - transfer files don't match]
     
     
    Also,
     
    2025-04-30 21:48:43.972 [1194-00004b8c] LOG ERROR: err: code[-1] desc['database['C:\Users\monica.vina\.aspera\connect\connectdb.data'] not found']
    2025-04-30 21:48:43.972 [1194-00004b8c] LOG ERROR: sqlt.kv.db.open(): failed to migrate db data - database['C:\Users\monica.vina\.aspera\connect\connectdb.data'] not found[-1]


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    Monica Vina
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  • 2.  RE: Aspera connect throwing error: Server aborted session: Authorization refused: invalid token - transfer files don't match

    Posted Mon May 05, 2025 09:47 AM

    Hi Monica,

    Can you confirm which web app you are using to start the transfer ?

    Faspex ? v4 ? v5 ? Shares ? Aspera on cloud (probably not) ? other web app (custom) ?

    Concerning the error: `Authorization refused: invalid token - transfer files don't match`

    Technically, that means that the user asked the web app to transfer some files, and the web app generated an authorization token for that transfer.

    But when the transfer starts, a different list of files (or destination) is given to connect.

    Normally, that should be consistent (the web app, asks for given transfer; and then executes the same...).



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    Laurent Martin
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