Hello Walt,
As per description you have provided, my understanding is that once the enrolled user logs in and opens MaaS application, he is able to see the distributed app and also is able to install it
silently without any issue. Is this understanding correct? Does that user see any installation UI or does it happen silently? In other words, are you observing issue only when you are doing "Instant install" and the enrolled user is not logged in to the device?
If that is the case, please let us know what have you selected for "Installation Context" under "Installation Requirements" tab? Is the selected option "System or All users" or "Per user"?
Thanks,
Anang Upadhyaya
Software Development Engineer
IBM MaaS360