We had the same thing and our VPP showed that it hadn't updated since 7/30/20 (prior to that it was 7/14/20 when I updated the token for the new year). I disabled the token and added a new token. This updated and re-synchronized all token data, BUT, any new VPP licenses I purchased took almost an hour to update. IBM said that it could be due to the synchronization cycle of the previous VPP licenses being re-synchronized since I had re-added the token as a new token.
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Alex Bulmash
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Original Message:
Sent: Thu September 10, 2020 09:20 AM
From: Mitch Lauer
Subject: Apple Business Manager VPP Apps not showing in customer's Application Catalogue in their MaaS dashboard
1 day later, no joy!!!
Hope you are doing well!
Mitch Lauer
connecTel Wireless
159 Perry Highway, Suite 200
Pittsburgh, PA 15229
216-970-6981 | Cell
412-339-5775 | Help Desk
412-339-5765 | Direct Dial
Original Message:
Sent: 9/10/2020 8:30:00 AM
From: Lisa Busby
Subject: RE: Apple Business Manager VPP Apps not showing in customer's Application Catalogue in their MaaS dashboard
I had a similar thing happen a few weeks ago. It took hours to show up.
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Lisa Busby
Original Message:
Sent: Wed September 09, 2020 09:30 PM
From: Mitch Lauer
Subject: Apple Business Manager VPP Apps not showing in customer's Application Catalogue in their MaaS dashboard
I have successfully added 2 apps from the Apple App Store in the customer's Apple Business Manager/VPP account. The account shows an ample inventory of VPP codes. However these apps are not showing in the App Catalogue in the customer's MaaS360 dashboard. I have updated the token and ensured the DEP token is up to date and refreshed. Still no luck.
Any ideas?
Mitch Lauer
connecTel Wireless